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Back Market VS Chatty Insights

Compare Back Market VS Chatty Insights and see what are their differences

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Back Market logo Back Market

the refurbished (super) market

Chatty Insights logo Chatty Insights

Understanding customer behavior at any scale, in any language, fast with AI-led Interviewers.
  • Back Market Landing page
    Landing page //
    2023-08-30
  • Chatty Insights Easy Interview Setup
    Easy Interview Setup //
    2024-05-20
  • Chatty Insights Input analysis at Scale
    Input analysis at Scale //
    2024-05-20
  • Chatty Insights Smart Dashboard
    Smart Dashboard //
    2024-05-20
  • Chatty Insights Additional Features
    Additional Features //
    2024-05-20

Chatty Insights provides in-depth customer interviews with the scale of a survey.

Chatty Insights is the perfect platform for understanding customer behavior at any scale, in any language, fast. Our AI-driven interviews are as simple as a survey with the depth of detailed research, effortlessly discovering customer needs and decision drivers.

Easily organize your research, share an interview link with your customers or embed within the product – and let AI do the work for you. Discover hidden patterns thanks to our powerful analytics, presented in a user-friendly dashboard that turns qualitative research into actionable insights.

Research Solutions: Automatic Customer Interview AI CSAT Market Research User Churn Analysis Smart Feedback Analysis

Make your customers feel heard—send them a Chatty!

Back Market

Website
backmarket.com
Pricing URL
Official Back Market Pricing
$ Details
-
Release Date
-
Edit details

Chatty Insights

Website
chattyinsights.com
Pricing URL
Official Chatty Insights Pricing
$ Details
paid Free Trial
Release Date
2023 June
Startup details
Country
Spain
City
Barcelona
Founder(s)
Valentino Majdandjic, Pietro Ferracini
Employees
1 - 9
Edit details

Back Market features and specs

No features have been listed yet.

Chatty Insights features and specs

  • AI CSAT: The new generation CSAT focuses on the WHY behind the rating – so you can stop guessing and start acting. 10x higher participation rates 40% higher response rates
  • Market Research: AI-driven interviews streamline the process of conducting market research by automating the creation of interviews
  • User Churn Analysis : Gain a clear and comprehensive view of your customer churn trends every day, week, or month. Track the progression of the key themes.

Back Market videos

+ Add

I Bought FAIR, GOOD, and EXCELLENT Condition Phones on Back Market

Chatty Insights videos

No Chatty Insights videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Back Market and Chatty Insights)

Back Market

Chatty Insights

Jewelry
100 100%
Jewelry
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
3D Printing
100 100%
3D Printing
0% 0
AI Assistant
0 0%
AI Assistant
100% 100

Questions and Answers

As answered by people managing Back Market and Chatty Insights.

Why should a person choose your product over its competitors?

Chatty Insights's answer:

Chatty is a team-centric over a business-centric. The tool works with one or several business departments so purchase give extended value to the whole team.

How would you describe your primary audience?

Chatty Insights's answer:

Data-driven people! Chatty helps more analytical teams rediscover the storytelling behind the numbers, while marketing, service, or product-oriented professionals can leverage both qualitative and quantitative findings from Chatty Insights.

What makes your product unique?

Chatty Insights's answer:

Chatty is disrupting the current survey industry by blending market research with the ease of creating a survey. As a result, teams enjoy having a full interview after a 2-minute setup that can handle anywhere from 10 to over a thousand chats simultaneously. This leads to much higher response and submission rates, but most importantly, Chatty focuses on finding the exact reasons behind user feedback.

User comments

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What are some alternatives?

When comparing Back Market and Chatty Insights, you can also consider the following products

FeedbackSpark - FeedbackSpark is in-product micro survey tool that helps product teams to remove guesswork from product development. Harness the voice of customer to drive product success.

Voicepanel - A new way to get user feedback, using AI

Zazzy - Design and sell your own 3D printed jewelry

Kraftful Analytics - Kraftful is a product analytics platform for apps that control devices.

Love & Robots - Create your own 3D printed jewelry & accessories online

1Flow - The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.

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