Balsa is a reliable, scalable knowledge management solution. It helps organize information within the knowledge and collaborate among teams within an organization. Balsa supports shared documents with unlimited styles, tasks, checklists, comments and real-time collaboration. This way, Balsa helps grow businesses by sharing the organizational knowledge by consolidating all internal company in one location.
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Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
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