Software Alternatives, Accelerators & Startups

Basin VS BugHerd

Compare Basin VS BugHerd and see what are their differences

Basin logo Basin

Build custom forms without the engineering lift.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Basin Landing page
    Landing page //
    2023-02-02

Basin automagically collects form submissions, blocks spam, sends email notifications, and triggers integrations with connected apps — saving you the hassle of building and maintaining your own form backend API.

  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

Basin

$ Details
freemium $4.0 / Monthly (Basic plan - 1 project, 3 forms, 250 submissions, 250MB storage)
Platforms
Web
Release Date
2017 October

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

Basin features and specs

  • Custom redirect: Yes
  • File upload: Yes
  • Projects: Yes
  • Form sharing: Yes
  • Webhooks: Yes
  • Custom Templates: Yes
  • Custom Domains: Yes
  • API Access: Yes
  • SPAM Protection: Yes
  • Integrations: Yes
  • CSV Data Exporting: Yes
  • Domain Restriction: Yes
  • Autoresponse emails: Yes
  • Integrations: Yes

BugHerd features and specs

  • Audit Trail: Yes
  • Backlog Management: Yes
  • Task management: Yes
  • Ticket management: YES
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Task Board View: Yes
  • To Do List View: Yes
  • Easy Set Up: Yes
  • Guest Feedback: Yes
  • Feedback & Commenting: Yes
  • Feedback widget: Yes
  • Capture Metadata: Yes
  • Integrations: Yes
  • Annotations: Yes
  • Public Feedback: Yes
  • Unlimited Guests: Yes
  • Real Time Commenting: Yes
  • Kanban board: Yes
  • Triarge Feedback: Yes
  • API Support: Yes

Basin videos

Send emails from an HTML Contact Form in 2 minutes

More videos:

  • Tutorial - HTML Form Submissions to your Slack Channel

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Basin and BugHerd)
Form Builder
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Surveys
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Basin and BugHerd

Basin Reviews

We have no reviews of Basin yet.
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BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

BugHerd might be a bit more popular than Basin. We know about 4 links to it since March 2021 and only 3 links to Basin. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Basin mentions (3)

  • RudderStack's Data Stack: Deep Dive
    Another tool we use on the marketing site is Basin, which acts as a back-end form submission handler that isn't susceptible to client-side browser blockers or JavaScript errors, meaning we capture leads no matter what. Basin routes data to a RudderStack Webhook Source. - Source: dev.to / over 2 years ago
  • What do you usually do when you need a fast and simple way to capture some simple data? I have a static website with a signup form, and using a database just to save some emails would be an overkill.
    I just use Basin https://usebasin.com. Source: almost 3 years ago
  • How to send your html form to Google Sheets for free
    Usebasin.com (https://usebasin.com) The free tier on this Service only allows for 1 form and it also uses integrations with Zapier or Integromat to submit forms to Google Sheets. The third-party integration makes the setup more complex, because you also need an account at the integration partner and configure the integration to get your form to end up in Google Sheets. You can export all submissions to Excel or... - Source: dev.to / about 3 years ago

BugHerd mentions (4)

What are some alternatives?

When comparing Basin and BugHerd, you can also consider the following products

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Marker.io - Visual feedback and bug reporting tool for websites

Getform - Smart form endpoints. The modern way to build the form backend.

Pastel - Sticky note-based feedback collection tool for live websites

FormSubmit - Connect your form to our form endpoint and we’ll email you the submissions. No PHP, Javascript or any backend code required.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.