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Bazaarvoice VS NICE inContact

Compare Bazaarvoice VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Bazaarvoice logo Bazaarvoice

Putting customers at the heart of your brand lets you efficiently

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Bazaarvoice Landing page
    Landing page //
    2023-09-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Bazaarvoice videos

+ Add

Bazaarvoice - Google Seller Ratings. How to Get Them and Smash the Competition.

More videos:

  • Review - The Bazaarvoice Network — The world's largest shopping network
  • Review - 2008 Bazaarvoice Montage (Year 3 in Review)

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Bazaarvoice and NICE inContact)

Bazaarvoice

NICE inContact

Product Reviews
100 100%
Product Reviews
0% 0
Communication
0 0%
Communication
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Bazaarvoice and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bazaarvoice and NICE inContact

Bazaarvoice Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bazaarvoice Ratings & Reviews is one of the productss in the Bazaarvoice Suite that enables businesses to collect user generated content (UGC) from their customers. This customer feedback tool collects and publishes ratings and reviews, videos and photos of customer experiences with products and also allows them to ask questions.
Source: mopinion.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Bazaarvoice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bazaarvoice mentions (1)

  • Email saying to Share my experience with Google actually points to bazaarvoice.com
    Bazaarvoice is a commercial marketing site and as far as I know, is not at all responsible for posting reviews to Google. Yet, I received an email from noreply@hrblock.com with text, "Share your experience with Google" but a link that jumps to bazaarvoice.com to answer a couple questions like a review might look like. After posting my review, I noticed the site was not on Google or H&R Block and I'm worried I... Source: over 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Bazaarvoice and NICE inContact, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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