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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Belmero Inc.. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Workday is a cloud-based system that seamlessly integrates human resources and finances, offering enhanced data visibility and facilitating data-driven decision-making. By efficiently integrating orders with ERP systems, expert consultants assist clients in identifying opportunities for financial growth. Workday stands out as a reliable choice for ERP software, delivering flawless performance on the cloud. It... Source: about 1 year ago
In the world of Business, transactions occur frequently, involving the exchange of money for goods and services. However, managing accounts payable and accounts receivable can be tedious for merchants. Fortunately, Belmero offers assistance by providing an accounts payable audit to identify monthly losses and a Supplier Returns-Credits Managed Service to reduce expenses and recover overpaid funds. Visit their... Source: about 1 year ago
When you use SAP to help manage software implementation and everything that goes along with it, you are freed from having to be present at the company offices to use the software. It can be accessed from anywhere in the world. Furthermore, as long as an employee is authorized, they can access the software and act according to the instructions of the SAP consulting expert and analyze it at will. To know more visit... Source: about 2 years ago
Accounts Payable Recovery and a Post Payment Audit are reactive (after the fact) and are much more costly to recover and collect what Suppliers owe you. For large organizations, this can be as high as a million or more per year! You can tackle this issue proactively and in a much more cost-effective way with Belmero's Supplier Returns-Credits Managed service. Find out more at belmero.com. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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