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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Bionic Reading® should be more popular than Freshdesk. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Looks like the bionic reading app Https://bionic-reading.com. Source: 7 months ago
This is Bionic Reading. I have some apps that give you that option for reading and I find it super annoying when reading everyday news. When it’s for an experiment like this, sure. But try reading for pleasure like that. It takes away from the overall experience. Source: 7 months ago
As the title suggests, I want to put a question out there for information regarding techniques for improving reading efficacy in people who suffer from Amblyopia. Initially I became interested due to a TikTok video, which centered on the topic of alleviating reading discomfort for sufferer's of ADHD, using a font bolding technique called Bionic Reading. Looking into it, it seems that the technique was developed... Source: 10 months ago
Anyone struggling with 4 should give bionic reading a try, it was a game changer for me. Source: 12 months ago
Try Bionic reading it changes the text and makes it easier for people with ADHD and dyslexia. I don’t know how it works but give it a go and try read some long articles. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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