Software Alternatives, Accelerators & Startups

Birdeye VS Bitly

Compare Birdeye VS Bitly and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Bitly logo Bitly

Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Bitly Landing page
    Landing page //
    2023-10-18

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Bitly

Website
bitly.com
$ Details
-
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Bitly features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Bitly videos

Bitly Review

More videos:

  • Review - Why I Moved From Bitly To Rebrandly For URL Shortner
  • Review - What is Bitly.com?

Category Popularity

0-100% (relative to Birdeye and Bitly)
Reputation Management
100 100%
0% 0
Link Management
0 0%
100% 100
Online Reviews
100 100%
0% 0
URL Shortener
0 0%
100% 100

User comments

Share your experience with using Birdeye and Bitly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Bitly

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Bitly Reviews

  1. Bitly Review - Amazing Experience.

    Bitly is a URL shortening service and a link management platform. The company Bitly, Inc., was established in 2008. It is privately held and based in New York City. Bitly shortens 600 million links per month, for social networking, SMS, and email. Bitly makes money by charging for access to aggregate data created because of many people using the shortened URLs.

    The Bitly URL shortening service became popular on Twitter after it became the default URL shortening service on the website on May 6, 2009. It was subsequently replaced by Twitter's own t.co service.

    The company uses HTTP 301 redirects for its links. The shortcuts are intended to be permanent and cannot be changed once they are created. URLs that are shortened with the bitly service use the bit.ly domain or any other generic domain that the service offers.

    🏁 Competitors: Rebrandly, TinyURL, Polr

07 Best Bitly Alternative You Will Only Need (FREE)
We have reached the end of the alternatives to Bitly. There are a few reasons you might be looking for an alternative to Bitly, as I mentioned at the post’s start. Maybe you’re looking for more features or fewer restrictions. Or maybe you’re just looking for something different. Whatever the reason, there are plenty of alternatives to Bitly out there.
11 Best Bitly Alternatives & Similar URL Shorteners
Among the alternatives to Bitly on the market, Shorby is one of the best you could have. Other than shortening your website address, you can use the website on your Instagram bio. It means that this platform allows you to gather the important links in one place.
112 Best Chrome Extensions You Should Try (2021 List)
Bitly is one of the best URL shorteners to customize and shrink long links into shorter attractive looking links. If you do social media marketing, links are an internal part of your campaigns. You should make sure that you are using URL shorteners to increase click-through rates. How to use Bitly Chrome extension? Once you install it, connect the extension to the Bitly...
Top 8 Alternatives of Bit.Ly in 2023
Hence this was all about the top 8 alternatives of Bit.ly in the year 2023. Due to a few issues such as affordability, link counting restrictions, and technical glitches, Bit.ly often annoys its users while hanging. You can go for any of the above-mentioned alternatives of Bit.ly to ensure smooth functioning.
The 8 Best Alternatives to Google URL Shortener
Bitly is a full-service, business-grade URL shortener. If your needs are modest, you can use it anonymously to shorten long URLs and be on your way. But Bitly really stands out for its business offering. Part of the appeal is that Bitly is so simple and easy to use. It has a comprehensive dashboard where you can track over 20 real-time data points, including the location of...
Source: zapier.com

Social recommendations and mentions

Based on our record, Bitly should be more popular than Birdeye. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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Bitly mentions (18)

  • Testing Svelte on the job
    The app I built was to function as the admin side of a URL shortener (something like bit.ly) so that one of our teams can convert long bookmarks into more shareable links so we can generate QR codes that another department on our team would use in their day-to-day tasks. - Source: dev.to / 4 months ago
  • Bit.ly no longer offers URL shortening without account
    I have been using https://bitly.com and I was always able to shorten a link without account but now I am forced to create an account. - Source: Hacker News / 11 months ago
  • How to Add a Link to Instagram Bio
    Bitly is one of the most popular URL shorteners on the market that allows you to create short links for free with minimum steps required from you. To shorten your URL, you only need to register, and then you're free to create a limitless amount of links. Whenever you use Bitly, you automatically create a tracking and analysis page for this link. Source: over 1 year ago
  • System Design: The complete course
    Let's design a URL shortener, similar to services like Bitly, TinyURL. - Source: dev.to / almost 2 years ago
  • Creating a URL Shortener service in Python Django
    URL shorteners have become a popular service on the web. Companies like bitly are making great fortunes from them. But sometimes when you want a custom URL you get to pay for the service. So in this tutorial I am going to show you how to build a URL shortener service in Django. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing Birdeye and Bitly, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

YOURLS - YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Rebrandly - Rebrandly is the easiest way to create, share and manage branded links.