Software Alternatives, Accelerators & Startups

Birdeye VS Medium

Compare Birdeye VS Medium and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Medium logo Medium

Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Medium Landing page
    Landing page //
    2023-07-08

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Medium

Website
medium.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Medium features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Medium videos

Medium Review - with Tom Vasel

More videos:

  • Review - Starting a blog on Medium.com? Watch this FIRST.
  • Review - ‘Angrezi Medium’ review | Komal Nahta
  • Review - The Medium Review
  • Review - The Medium - Before You Buy
  • Review - I recommend: The Medium (Review)

Category Popularity

0-100% (relative to Birdeye and Medium)
Reputation Management
100 100%
0% 0
Blogging
0 0%
100% 100
Online Reviews
100 100%
0% 0
Blogging Platform
0 0%
100% 100

User comments

Share your experience with using Birdeye and Medium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Medium

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Medium Reviews

25+ Medium Alternative Platforms for Publishing Articles
Medium is an online platform that was created in 2012 by Evan Williams. It is a place for people to share their thoughts and ideas on various topics. Medium has about 100 million monthly visitors, which makes it one of the most popular platforms for publishing articles.
Source: forgefusion.io
10 Best Medium Alternatives for Reading and Publishing
From thе simplicity of Ghost to thе vеrsatility of Substack, thеrе’s a homе for еvеryonе seeking great Medium alternatives. Thеsе altеrnativеs offеr a world of possibilitiеs for rеadеrs and authors alikе. Whеthеr you’rе in sеarch of a uniquе platform to sharе your thoughts or want to read frеsh contеnt, thеsе platforms havе somеthing spеcial to offеr. All in all, we...
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...
How to Choose the Best Blogging Platform in 2021 (Compared)
Medium works much like a social networking site where you can create an account and start publishing your articles. After you sign up, you’ll have a profile address like this: https://medium.com/@yourname. But you cannot use your own domain.
Best CMS Platforms in 2019 [WordPress vs Joomla vs Drupal vs Squarespace vs Wix vs Medium]
Medium is famous as a blogging and content sharing platform. If you want to create a blog or news publishing site, Medium could be one of the best CMS solutions. Not only that, Medium was selected as the top 3rd blogging platform in a survey of the Slant community.
Source: wedevs.com

Social recommendations and mentions

Based on our record, Medium seems to be a lot more popular than Birdeye. While we know about 2264 links to Medium, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Medium mentions (2264)

  • Polyfill supply chain attack hits 100K+ sites
    Since this is effecting end users of websites directly. So instead of waiting for developer to fix it, this could help you stay protected until then https://medium.com/@wrongsahil/protecting-yourself-from-polyfill-io-malware-as-a-user-7be300ff8b94. - Source: Hacker News / 5 days ago
  • The Bleak Genius of Michel Foucault
    If you're looking for an intellectual critique of Foucault, one of the best is Jean Baudrillard's book Forget Foucault from 1977. Baudrillard both admired the depth of Foucault's historically informed philosophical analysis but questioned its objectivity especially given Foucault had little to say about how power evolved with mass media & technology - and was in a sense always fighting the last war: > "If Foucault... - Source: Hacker News / 3 days ago
  • Show HN: A new social giving platform
    Picture this: you’re scrolling through your social media feed, feeling the usual blend of amusement and boredom until suddenly, a video catches your eye. It’s not just entertaining; it’s transformative. It inspires you, educates you, or maybe just brings a smile to your face when you needed it most. You’re filled with gratitude for the creator behind this masterpiece, but a simple “like” or “share” feels... - Source: Hacker News / 2 days ago
  • Show HN: We increased profits +42% for ecommerce with OSS data pipelines
    Long story short: Facebook Ads optimizes ad delivery based on ROAS (return on ad spent) but return is sales and not profits. I open sourced the data pipeline to do just that and explained it all here: https://medium.com/@theo_dot/how-we-increased-shopify-business-profits-by-42-in-3-months-using-data-d91de3add629. - Source: Hacker News / 3 days ago
  • Novel prompting approach for Alice in Wonderland problem
    Https://arxiv.org/abs/2406.02061v1 research paper shows the reasoning breakdown in SOTA LLMs by asking a simple question, “Alice has N brothers and she also has M sisters. How many sisters does Alice’s brother have?” I investigated performance of different prompts on this question, and show that 'Expand-then solve' prompt significantly outperforms standard and chain-of-thought prompts. Article link -... - Source: Hacker News / 3 days ago
View more

What are some alternatives?

When comparing Birdeye and Medium, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.