Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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Birdeye might be a bit more popular than vitals.com. We know about 6 links to it since March 2021 and only 5 links to vitals.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Post a public facing review too! Reviews on google, healthgrades, vitals.com, ratemds, yelp, zocdoc, caredash, etc will reach a lot more people than here. Potential patients should know that this person isnt doing their job for unreasonable personal reasons. Ideally this info would be easily findable when someone googles the docs name :). Source: 12 months ago
Get on the website for your insurance, they should have a doc finder, that will give you a list. I first look for docs who have the same contact number and/or address as usually that means they are in the same practice. So I can usually learn about all of them on the same website, and get reviews on the practice as a whole and the individual doctors. There's a view major review sites. I like vitals.com. Source: almost 2 years ago
This provider has a decent number of bad reviews (also Google and vitals.com) -- I can PM you a link but she screws people on diagnostic evaluation not therapy, so her reviews will have different content. It might just be due to the sheer number of clients pissed at her that some manage to get through. They were even putting angry reviews on her own Facebook page until she took it down. Source: over 2 years ago
There are several, I actually use to work for one called vitals.com, but there is also zocdoc and several other companies who do the work of aggregating state medical board info along with education and facility ratings, insurance information and cost information. The true value is in gathering / processing all that data (what I use to do) as virtually none of it was standardized or clean. Source: over 2 years ago
I was able to "claim my profile" on vitals.com. a rep reached out to me and asked me to fill in an online form to correct/remove the personal info. Source: about 3 years ago
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