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Birdeye VS vitals.com

Compare Birdeye VS vitals.com and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

vitals.com logo vitals.com

Shop for health care like an expert. Find the best doctor based on reviews from patients like you.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • vitals.com Landing page
    Landing page //
    2019-04-26

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

vitals.com

Website
vitals.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

vitals.com features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

vitals.com videos

No vitals.com videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Birdeye and vitals.com)
Reputation Management
100 100%
0% 0
Healthcare
0 0%
100% 100
Online Reviews
100 100%
0% 0
Health And Fitness
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and vitals.com

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

vitals.com Reviews

We have no reviews of vitals.com yet.
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Social recommendations and mentions

Birdeye might be a bit more popular than vitals.com. We know about 6 links to it since March 2021 and only 5 links to vitals.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

vitals.com mentions (5)

  • Doctor from the Childfree List Told Me She Would Never Sterilize Someone My Age
    Post a public facing review too! Reviews on google, healthgrades, vitals.com, ratemds, yelp, zocdoc, caredash, etc will reach a lot more people than here. Potential patients should know that this person isnt doing their job for unreasonable personal reasons. Ideally this info would be easily findable when someone googles the docs name :). Source: 12 months ago
  • Finding a Rhuemtologist?
    Get on the website for your insurance, they should have a doc finder, that will give you a list. I first look for docs who have the same contact number and/or address as usually that means they are in the same practice. So I can usually learn about all of them on the same website, and get reviews on the practice as a whole and the individual doctors. There's a view major review sites. I like vitals.com. Source: almost 2 years ago
  • Why is therapy so unregulated?
    This provider has a decent number of bad reviews (also Google and vitals.com) -- I can PM you a link but she screws people on diagnostic evaluation not therapy, so her reviews will have different content. It might just be due to the sheer number of clients pissed at her that some manage to get through. They were even putting angry reviews on her own Facebook page until she took it down. Source: over 2 years ago
  • An app to connect patients and doctors
    There are several, I actually use to work for one called vitals.com, but there is also zocdoc and several other companies who do the work of aggregating state medical board info along with education and facility ratings, insurance information and cost information. The true value is in gathering / processing all that data (what I use to do) as virtually none of it was standardized or clean. Source: over 2 years ago
  • Vitals.com listing my home address?
    I was able to "claim my profile" on vitals.com. a rep reached out to me and asked me to fill in an online form to correct/remove the personal info. Source: about 3 years ago

What are some alternatives?

When comparing Birdeye and vitals.com, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Zocdoc - Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Healthgrades - Online resource for comprehensive information about physicians and hospitals

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Opencare - Find the right dentist for you and get the care you deserve.