Software Alternatives, Accelerators & Startups

Birdeye VS Zoho People

Compare Birdeye VS Zoho People and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Zoho People logo Zoho People

Zoho People offers complete online HR solution to manage the workforce.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Zoho People Landing page
    Landing page //
    2023-09-01

Zoho People is a cloud-based HRMS that ensures HR operations are streamlined while providing a great experience to your employees. Right from onboarding to exit, you can manage all HR operations from a central place.

Zoho People, a part of the Zoho suite of applications is developed to ease every aspect of HR management in an organization. At a time when technology is revolutionizing the way employees work, managing HR operations manually can be frustrating and time-consuming. With Zoho People, all the vital HR functions including onboarding, document management, case management, learning and development, time and attendance , leave management, etc. can be simplified and automated. Also, as one of the leading cloud-based HR software in India, Zoho People makes HR processes more accessible, transparent and accountable. Altogether, Zoho People is a one-stop solution that is required to level up your HR operations. Take a 15-day free trial to know more about our product. No Credit Card required.

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Zoho People

Website
zoho.com
$ Details
freemium $1.0 / Monthly ((Per Employee))
Platforms
Android iOS Browser Web Google Chrome
Release Date
2008 March

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Zoho People features and specs

  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Performance Management: Yes
  • Employee onboarding: Yes
  • Employee Self Serve: Yes
  • Employee timesheets: Yes
  • Absence management: Yes
  • Attendance Management: Yes
  • Shift Management: Yes
  • Learning management: Yes
  • Time & Attendance Tracking: Yes
  • Biometric Time and Attendance: Yes
  • Easy to Set-up and use: less than 5 min setup
  • Automated workflow: Yes
  • Custom forms: Ability to support custom forms

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Zoho People videos

Product overview of Zoho People

More videos:

  • Review - Zoho People Overview
  • Review - Zoho People- Getting started with the performance management system

Category Popularity

0-100% (relative to Birdeye and Zoho People)
Reputation Management
100 100%
0% 0
HR
0 0%
100% 100
Online Reviews
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

Share your experience with using Birdeye and Zoho People. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Zoho People

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Zoho People Reviews

Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Zoho People is not exactly a direct alternative to Thinkific. Still, the platform will allow you to manage your employees, educate them and collaborate with them to contribute to your business’s overall success.
Source: uteach.io
GreytHR Vs Keka HRMS Vs Zoho People: A Comparative Study of HRMS Software
Founded in 1996, Zoho People is a cohesive HR software solution designed to cater to the needs of SMEs as well and large businesses. Zoho People enables users to manage all their HR and payroll related queries from a central location, making it accessible to attract, retain, and reward people for augmenting the business. Moreover, it also helps in managing costs to the...
Affordable HR Management Software for Small Business
Zoho People HR management software simplifies and streamlines business owners’ workflows. For example, employees at different experience levels or in different locations may have their own parameters for vacation time or training. Rather than forcing you to fit your company's business model into a predefined structure, Zoho People lets you define the types of leave available...

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Zoho People mentions (0)

We have not tracked any mentions of Zoho People yet. Tracking of Zoho People recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and Zoho People, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

BambooHR - Personalized HR software for SMBs

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Keka - Keka is India's most desired HR & Payroll software. Keka's HR Payroll software help organizations create the best employee experience EVER! check for a free trial.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

greytHR - Essential HR Business Tools To Survive And Thrive