Blue Iris Reviews

1. Mike Johnson

   over 1 year ago
   Terrible Experience

   I have tried this software and it was the worst experience I have had. First, I had so much trouble connecting up my IP Cameras. I would error messages multiple times and the application kept crashing. Once I finally got everything up and running, I would periodically loose connection to my cameras. I had contacted customer support regarding my issues and they would never respond. There are many other better products than Blue Iris.

Zendesk Reviews

1. stu14

   19 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Blue Iris mentions (56)

• Which Security Cameras?

  I use Annke (rebranded HikVision, and firewalled off from the Internet) and Eufy cameras in non-cloud (RTSP) mode. I use Blue Iris[1] as an NVR. I also run Skrypted[2] container on my Synology that concurrently makes me able to use HomeKit Secure Video. I've been using this setup for years. I kinda miss the ease of the cloud, but love the configurability and modularity. 1. https://blueirissoftware.com/ . Blue Iris... - Source: Hacker News / 17 days ago

• Security cams

  Frigate https://frigate.video/ and ZoneMinder https://zoneminder.com/ come to mind. Blue Iris https://blueirissoftware.com/ is not open source but is what I prefer to use for my PoE systems ($80/yr). Source: 7 months ago

• unable to activate-- blueirissoftware.com down?

  I've had BI running for years-- something went haywire with my setup this morning and now I need to re-activate my license. However, I'm unable to do so within BI, and it appears that blueirissoftware.com is down. Anyone else having issues or know what's going on? Source: 12 months ago

• Trying to get a Blue Iris license - no response from IPcam-central

  Blue Iris' official site is blueirissoftware.com and the company is Perspective Software. Source: about 1 year ago

• Looking for an alternative

  Could look into a diy solution like https://blueirissoftware.com/ See what cameras are compatible. Might be some Ethernet based or wifi based cameras out there that would do what you need. Keeps it all local no clouds. Source: about 1 year ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago