Software Alternatives, Accelerators & Startups

BMC Remedy VS SupportBee

Compare BMC Remedy VS SupportBee and see what are their differences

BMC Remedy logo BMC Remedy

IT Service Management Suite

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • SupportBee Landing page
    Landing page //
    2021-10-11

BMC Remedy videos

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

SupportBee videos

Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to BMC Remedy and SupportBee)
HR
100 100%
0% 0
Help Desk
32 32%
68% 68
HR Tools
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Remedy and SupportBee

BMC Remedy Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing BMC Remedy and SupportBee, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support