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Bobby VS HelpScout

Compare Bobby VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  3. » Reviews
  4. » Alternatives

Bobby logo Bobby

Keep track of your subscriptions

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Bobby Landing page
    Landing page //
    2022-04-24
  • HelpScout Landing page
    Landing page //
    2023-07-14

Bobby videos

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Bobby And Amy Review Their Forced Movies

HelpScout videos

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Category Popularity

0-100% (relative to Bobby and HelpScout)

Bobby

HelpScout

Personal Finance
100 100%
Personal Finance
0% 0
Customer Support
0 0%
Customer Support
100% 100
Subscription Management
100 100%
Subscription Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bobby and HelpScout

Bobby Reviews

How to Track and Manage Your Paid Subscriptions
If you don't want to link a bank account, Bobby lets you enter all your subscriptions manually. The app includes many popular subscription services. Select one to add to your list, set the price, the billing cycle, and other information to start tracking the cost. Don't see the service you want? Bobby lets you add a custom service that hasn't been added yet.
Source: au.pcmag.com
6 Apps to Help You Trim Down Subscriptions—and Save Money
Bobby is a more straightforward way of keeping tabs on the subscriptions and outgoing expenditures that you have—it doesn't offer all of the extra money management features of the apps we've already talked about, and it asks you to do more of the work manually.
Source: www.wired.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Bobby should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bobby mentions (4)

  • Building a subscription tracker Desktop and iOS app with compose multiplatform
    Please note that this is not a full-fledged app like Bobby, but it should be enough for something functional and useful. - Source: dev.to / about 2 months ago
  • With Max now including Discovery+ I realized I don't remember how I've subscribed to anything
    Log into the website of each service. There are apps like Bobby that help track subscriptions. Source: about 1 year ago
  • Is there an app for managing streaming services?
    As far as keeping track of subscriptions and knowing when to cancel, I use an app called Bobby (iOS only). Source: over 1 year ago
  • How to get notifications about "upcoming" subscriptions
    You should definitely have a look at Bobby which helps you keep tracking subscriptions with alerts. The app is gorgeous and very intuitive. Source: about 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Bobby and HelpScout, you can also consider the following products

Rocket Money - Find your paid subscriptions and cancel with one click

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trim - Manage and cancel your paid subscriptions

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TrackMySubs - Subscription tracking and management solution

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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