Software Alternatives, Accelerators & Startups

BoldDesk VS ChatGPT

Compare BoldDesk VS ChatGPT and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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ChatGPT logo ChatGPT

ChatGPT is a powerful, open-source language model.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • ChatGPT Landing page
    Landing page //
    2023-03-17

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

ChatGPT

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ChatGPT features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

ChatGPT videos

ChatGPT Review & Demo 2023 (ChatGPT Features, Benefits, Pros & Cons)

More videos:

  • Review - ChatGPT Asked Me to Review This!
  • Review - What is ChatGPT and How You Can Use It

Category Popularity

0-100% (relative to BoldDesk and ChatGPT)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Writing Tools
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and ChatGPT.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and ChatGPT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and ChatGPT

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

ChatGPT Reviews

  1. WOW!One love

    My journey with GPT-4 as a novice programmer has been nothing short of remarkable. I used it to write a game, and despite my limited programming knowledge, I was astonished by the results.

    It makes coding suggestions, completes my code, and even identifies bugs, which has been a game-changer for me. It feels like having a co-programmer who anticipates my needs and guides me in the right direction.

  2. I loved ChatGPT but it seems to get less and less smart

    When I started using ChatGPT in november of 2022, it was very smart. I used it quite a lot to help me rephrase my emails better, to tidy up my writing, to do some simple math that I'm too lazy to do myself, etc. But recently I noticed that it has become less and less helpful, it does things that I specifically asked it NOT to do, it struggles to rephrase my texts the way I want it to, it makes mistakes in basic math and provides all sorts of incorrect information. Now it annoys me way more than it helps me.

    👍 Pros:    Fast|Human conversations
    👎 Cons:    Gives incorrect results|Makes mistakes in basic math|Struggles to follow instructions
  3. Best AI Tool for users - Chat GPT

    ChatGPT is a powerful, open-source language model AI tool, very fastly response query to users.

    🏁 Competitors: AI ChatLab, WordAi, MailGPT
    👍 Pros:    Easy to use|Talk like a human
    👎 Cons:    Server slow down and crashes|Zero response

Best 5 AI Chatbots of 2024
OpenAI's ChatGPT stands as a pinnacle of achievement in the realm of AI-powered chatbots. Renowned for its exceptional computational capabilities, ChatGPT not only reigns as the preeminent choice among consumer-facing platforms but also emerges as the indisputable leader in various performance metrics. Powered by the groundbreaking GPT-3.5 and GPT-4 AI language models,...
What Is the Best AI for Resume Review? The Best Alternatives to ChatGPT in 2024
I signed in using my Gmail account and provided my birthday. Then I encountered the first hiccup: there was no obvious way to upload my resume file (in the free ChatGPT account). I cobbled together the prompt, resume, and job description in Notepad and then pasted everything into ChatGPT. Side note: the premium ChatGPT Plus at $20/month supports file uploads, but let's stick...
Source: jobsearch.coach
9 Best Text To Music Apps of 2023
We've previously covered the strengths and weakness of ChatGPT music prompts. WavTool's secret sauce is the ability to translate GPT's output into direct actions within the DAW. So instead of simply printing out a list of chords in plain text, you get a complete MIDI file.
Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
ChatGPT is based on GPT-3, owned by OpenAI - an artificial intelligence research laboratory. Because of its increasing popularity, ChatGPT is facing several issues right now. If you've encountered ChatGPT down or ChatGPT at capacity error recently, don't fret. Try Chatsonic, which is like ChatGPT but with superpowers.
Source: writesonic.com
5 ChatGPT alternatives to try when the AI chatbot is at capacity
Sure, it's not as sleek as ChatGPT, but YouChat has a slimmed down version(Opens in a new tab) of what ChatGPT does. Here's a song I had it write about chicken wings, in the style of the Beatles, for instance. It responded to the prompt pretty much just how ChatGPT probably would.
Source: mashable.com

Social recommendations and mentions

Based on our record, ChatGPT seems to be a lot more popular than BoldDesk. While we know about 815 links to ChatGPT, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

ChatGPT mentions (815)

  • How to train ChatGPT on your Data [Step-by-Step Guide]
    By following these steps, developers can train ChatGPT on their own data. This will allow to give personalized, accurate, and domain-specific responses. Keep in mind that this process requires technical skills and can take more time than using no-code platforms. - Source: dev.to / 14 days ago
  • Javascript Symbols
    ChatGPT prompt: Act like a senior software developer mentor. Explain to me in the simplest way possible what javascript Symbols are, making very basic examples that DO NOT use "foo" "bar" words. Make small sentences and ask me often if I am able to understand. Thank you. - Source: dev.to / 14 days ago
  • The First AGI Company on Earth
    AI and LLMs such as ChatGPT are amazing at what they do, but they suffer from the lack of "an opposable thumb", to use an analogy. This implies that as stand alone products, they can't really do much, if anything at all. - Source: dev.to / 19 days ago
  • No-Code, Agile, and the UI is Dead, Long Live AI
    Prompt Engineering is the art of instructing an LLM such as ChatGPT to do what you want it to do, using nothing but natural language, logic, and reason. The process is probably easily within reach of 80% of the world's population, while less than 0.3% of the world's population knows how to code. - Source: dev.to / 21 days ago
  • ChatGPT Is Down
    "ChatGPT" in this case means the frontends https://chat.openai.com and https://chatgpt.com, not the API. - Source: Hacker News / 23 days ago
View more

What are some alternatives?

When comparing BoldDesk and ChatGPT, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!