BoldDesk
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
Zoho Desk
HappyFox
GMB Briefcase
dbaPlatform
BrightLocal
Yext
SEMRush
Geojet.io
Birdeye
Reputation.com
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
Introducing GMB Briefcase, your all-in-one solution of local business listing software for mastering Google My Business and thriving in local search. Seamlessly manage every facet of your GMB presence with our robust suite of features:
GMB Posting: Craft and schedule compelling posts, offers, events, and product promotions directly from our platform. Stay connected with your audience and enhance engagement with timely updates.
Review Management: Monitor and respond to customer reviews effortlessly from a centralized dashboard. Transform feedback into chances to demonstrate your dedication to customer satisfaction and elevate your online reputation.
GMB Insights: Gain valuable insights into your GMB performance through comprehensive analytics. Understand how customers are discovering and engaging with your business, and refine your strategy for maximum impact.
GEO Rank Checker: Effortlessly track your local search rankings with our GEO Rank Checker. Stay one step ahead of the competition by monitoring your position in local search results and adjusting your approach accordingly.
Q&A Management: Take charge of your GMB Q&A section with our intuitive management tools. Provide accurate responses to customer inquiries, ensuring your business information remains current and relevant.
GMB Chatbot: Elevate customer engagement and streamline communication with our GMB Chatbot. It automatically addresses common queries, schedules appointments, and delivers valuable information around the clock.
Reputation Management: Safeguard and enhance your online reputation with our reputation management tools. Monitor brand mentions across the web, respond to feedback, and proactively manage issues to uphold a positive image.
With GMB Briefcase, you gain everything necessary to effortlessly optimize your local business listings. Engage with your audience, enhance your online presence, and drive tangible results for your business.
BoldDesk GMB BriefcaseBoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
dbaPlatform - A local SEM solution for increasing visibility for local businesses on Google, Apple, Bing, and other consumer platforms. Drive more foot traffic with solutions for retail inventory, vehicle inventory, and local listings.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
BrightLocal - Local SEO tools andlLocal citation building for local search agencies, consultants & local businesses.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Yext - Yext provides your business with the tools you need to engage with customers and gives you more control over how your branding is presented throughout the various platforms that make up the online marketplace.
