BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
Based on our record, Google Cloud Platform Security Overview should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
Hacking Google to Defend Enterprises - YouTube - https://m.youtube.com/watch?v=dhdz5VZ4S88 Summary: Chief Information Security Officer of Google Cloud, Phil Venables, covers all the teams listed in prior videos and describes how Google Cloud helps secure its customers. Response: As an outsider watching video series, while it is possible I misunderstood, appears the Google Cloud CISO is the highest-level security... - Source: Hacker News / over 1 year ago
Compliance wise all major cloud datacenters are compliant from the moon and back https://cloud.google.com/security/ + https://docs.microsoft.com/en-us/azure/compliance/ unlike most IT departments. Source: over 2 years ago
I would argue that my data is safer with Google than with Apple. Especially since Google encrypts data even at rest. More here - https://cloud.google.com/security/. Source: almost 3 years ago
We undergo independent verification of our security, privacy, and compliance controls to help you meet your regulatory and policy objectives. Find details on our full set of compliance offerings, like ISO/EC 27001/27017/27018/27701, SOC 1/2/3, PCI DSS, and FedRAMP certifications, and alignment with HIPAA GDPR, and CCPA, among others, in our Compliance resSOurce center. Source: about 3 years ago
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