Software Alternatives, Accelerators & Startups

BoldDesk VS Google Cloud Platform Security Overview

Compare BoldDesk VS Google Cloud Platform Security Overview and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Google Cloud Platform Security Overview logo Google Cloud Platform Security Overview

Cloud Workload Protection Platforms
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Google Cloud Platform Security Overview Landing page
    Landing page //
    2023-08-20

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Google Cloud Platform Security Overview features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Google Cloud Platform Security Overview videos

No Google Cloud Platform Security Overview videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Google Cloud Platform Security Overview)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Security
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Google Cloud Platform Security Overview.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Google Cloud Platform Security Overview

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Google Cloud Platform Security Overview Reviews

We have no reviews of Google Cloud Platform Security Overview yet.
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Social recommendations and mentions

Based on our record, Google Cloud Platform Security Overview should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

Google Cloud Platform Security Overview mentions (4)

  • H4CK1NG G00GL3
    Hacking Google to Defend Enterprises - YouTube - https://m.youtube.com/watch?v=dhdz5VZ4S88 Summary: Chief Information Security Officer of Google Cloud, Phil Venables, covers all the teams listed in prior videos and describes how Google Cloud helps secure its customers. Response: As an outsider watching video series, while it is possible I misunderstood, appears the Google Cloud CISO is the highest-level security... - Source: Hacker News / over 1 year ago
  • HPE Aruba Central Breach
    Compliance wise all major cloud datacenters are compliant from the moon and back https://cloud.google.com/security/ + https://docs.microsoft.com/en-us/azure/compliance/ unlike most IT departments. Source: over 2 years ago
  • Revealed: leak uncovers global abuse of cyber-surveillance weapon
    I would argue that my data is safer with Google than with Apple. Especially since Google encrypts data even at rest. More here - https://cloud.google.com/security/. Source: almost 3 years ago
  • Google Docs has won the office suite war among one generation
    We undergo independent verification of our security, privacy, and compliance controls to help you meet your regulatory and policy objectives. Find details on our full set of compliance offerings, like ISO/EC 27001/27017/27018/27701, SOC 1/2/3, PCI DSS, and FedRAMP certifications, and alignment with HIPAA GDPR, and CCPA, among others, in our Compliance resSOurce center. Source: about 3 years ago

What are some alternatives?

When comparing BoldDesk and Google Cloud Platform Security Overview, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trend Micro Deep Security - Excellent hybrid cloud security doesn't require your business to sacrifice operational performance. Trend Micro lets you keep business moving securely.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Azure Security Center - Turn on Azure Security Center to gain unmatched hybrid cloud security management and threat protection for your workloads.