BoldDesk
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
Zoho Desk
HappyFox
ProdPad
productboard
Aha
Canny
Roadmap
ProductPlan
Hotjar
ClearVoice
BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.
In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.
ProdPad empowers product managers to turn great ideas into great products that customers love.
BoldDesk ProdPadNo features have been listed yet.
BoldDesk's answer
Better Usability - Our Modern UI can be easy to use for all users.
Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.
Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
BoldDesk's answer
BoldDesk stands out among its competitors for several reasons:
BoldDesk's answer
BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.
Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.
BoldDesk's answer
With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.
BoldDesk's answer
BoldDesk's answer
ProdPad might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 12 months ago
From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
productboard - Beautiful and powerful product management.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.