Software Alternatives, Accelerators & Startups

BoldDesk VS QGIS

Compare BoldDesk VS QGIS and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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QGIS logo QGIS

QGIS is a desktop geographic information system, or GIS.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • QGIS Landing page
    Landing page //
    2023-09-23

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

QGIS

Website
osgeo.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

QGIS features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

QGIS videos

QGIS vs ArcGIS

More videos:

  • Review - QGIS User 0020 - New features in QGIS 3.10
  • Review - Comparing ArcGIS Desktop and QGIS

Category Popularity

0-100% (relative to BoldDesk and QGIS)
Customer Support
100 100%
0% 0
Maps
0 0%
100% 100
Help Desk
100 100%
0% 0
Mapping And GIS
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and QGIS.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and QGIS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and QGIS

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

QGIS Reviews

The Top 10 Alternatives to ArcGIS
QGIS is the #1 completely free (& open source!) GIS software solution available right now. We use it daily at Equator as a benchmark for what we do. While not always the most user-friendly solution, QGIS can probably do it if you’re willing to dig deep enough through it’s massive library of menus, functions, and plugins.
27 Differences Between ArcGIS and QGIS – The Most Epic GIS Software Battle in GIS History
6. QGIS have another plugin called QuickMapServices that along side with Open Layers gives you a variety of base maps. Still won’t win ESRI Online; 14. A huge advantage of QGIS is to allow several print compositions in one single project. Also, since version 2.8, each layer can have more than one style, and you can choose what style to use in a particular map; 19. On QGIS...
30 Best GIS Software Applications [Rankings]
QGIS 2 was one of the largest community efforts and open source progress in the history of GIS. And because it was community-driven, it became wildly innovative and inventive. Even though QGIS 2 is completely open source, it still rivals the best. But now, full support has shifted to QGIS 3.
10 Best GIS Software In 2022 (Geographic Information Systems)
QGIS is consummate for working with geospatial data. It is open-source software used to create, edit, visualize, and analyze geospatial data. This software is compatible with Windows, Mac OS, and Linux.
Source: cofes.com
Top 6 Free and Open-Source GIS Software
QGIS is a cross-platform compatible GIS software solution that comes under the GNU license. The open-source GIS software solution is adopted by many organizations around the globe and is one of the most popular GIS solutions. The software offers many features such as the ability to view data, explore data and compose maps, create, modify, manage, and export data, the...
Source: linuxways.net

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

QGIS mentions (0)

We have not tracked any mentions of QGIS yet. Tracking of QGIS recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and QGIS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ArcGIS - ArcGIS software is a data analysis, cloud-based mapping platform that allows users to customize maps and see real-time data ranging from logistics support to overall mapping analysis.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mapbox - An open source mapping platform for custom designed maps. Our APIs and SDKs are the building blocks to integrate location into any mobile or web app.