Software Alternatives, Accelerators & Startups

BoldDesk VS Swagbucks

Compare BoldDesk VS Swagbucks and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Swagbucks logo Swagbucks

Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Swagbucks Landing page
    Landing page //
    2023-09-18

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Swagbucks

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Swagbucks features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Swagbucks videos

Swagbucks Review 2020: Is the App Legit or a Scam? 🕵️‍♂️

More videos:

  • Review - My Brutally Honest Swagbucks Review
  • Review - Is Swagbucks Worth It in 2020? (Review & Payment Proof)

Category Popularity

0-100% (relative to BoldDesk and Swagbucks)
Customer Support
100 100%
0% 0
Surveys
0 0%
100% 100
Help Desk
100 100%
0% 0
Form Builder
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Swagbucks.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Swagbucks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Swagbucks

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Swagbucks Reviews

25 Best Coupon Websites
You might know Swagbucks for its ability to help you earn money by searching the net, taking surveys and playing games. However, Swagbucks members also get access to money-saving coupons.
Mechanical Turk Review: How I Made $21,000 a Quarter at a Time
If you like the idea of making extra money performing small tasks online in your spare time, you might also consider one of several online survey apps. The most popular of these include Swagbucks, Inbox Dollars, and Survey Junkie. Check Side Hustle Nation for more Mechanical Turk alternatives.

Social recommendations and mentions

Based on our record, Swagbucks should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 12 months ago

Swagbucks mentions (3)

  • Have a question about Swagbucks? Take some help, Leave some help
    Anyone else having problems doing a simple password reset on swagbucks.com ? Should be dirt simple right? At the swagbucks.com login portal, put in your email address or swagbucks ID, then hit forgot your password. I do get password reset emails after a few hours, but the password reset link in them just takes me to the main swagbucks login page, not a password reset page, not a security or account confirmation... Source: about 3 years ago
  • Have a question about Swagbucks? Take some help, Leave some help
    I've had trouble with the "Discover Daily Interests" (2SB) loading correctly for the last month. I submitted a ticket and haven't heard anything. Cleared all browser history, restarted browser, restarted computer. Popup blocker is off and nearly all permissions given to swagbucks.com. Source: about 3 years ago
  • Should the $10 bonus for initial $25 purchase show up immediately?
    I did all the reading of the terms (via swagbucks.com AND the offer in my email) and none of it was specific as this page that only shows up for a quick moment. :/. Source: over 3 years ago

What are some alternatives?

When comparing BoldDesk and Swagbucks, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Forms - Simple web forms from Google.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.