Breeze VS Freshdesk
Compare Breeze VS Freshdesk and see what are their differences
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking
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Breeze
Asana
Teamgantt
Basecamp
Wrike
Teamwork
Redmine
Smartsheet
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
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Breeze is a simple to use project management tool that helps teams work more collaboratively - by keeping everyone on-plan, simplifying your daily workflow and without getting in the way.
Breeze has all the features that you need to manage your projects.
Breeze FreshdeskNo features have been listed yet.
Breeze's answer
Ruby on Rails, Ruby, JavaScript, CSS, Heroku, AWS.
Breeze's answer
Breeze's answer
Breeze came into being because we noticed a genuine need for a project management tool that is straightforward and user-friendly. Our primary objective was to create a tool that anyone could pick up and use without hassle. We wanted to keep things simple, minimalistic, and focused on the needs of people, not just machines.
Breeze's answer
Breeze's unique selling point is its focus on simplicity and ease of use, making it an attractive option for teams looking for a straightforward project management solution that can be used by anybody.
Breeze's answer
Breeze's approach is centered around the needs of individuals and teams. The software aims to enhance collaboration, communication, and productivity, with a focus on making project management a smoother and more enjoyable experience for everyone involved.
Breeze's answer
Breeze is designed with a focus on user-friendliness, making it a good fit for non-technical users. It doesn't require extensive technical expertise to navigate or set up, allowing individuals from various backgrounds to adopt it easily.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Teamgantt - Intuitive project planning and collaboration. Beautiful Gantt charts, task-level communication, file sharing, resource management and more.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Basecamp - A simple and elegant project management system.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!