parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
SimpleLegal - Modern e-Billing, legal spend, and matter management software for in-house and legal operations. Advanced reporting, automated accruals, invoice management, and more.
Sendcloud - The all-in-one shipping platform for e-commerce
LexisNexis CounselLink® - Innovative cloud-based software solutions for matter management, e-billing and legal spend management, and analytics. Dedicated support and partnership to help you succeed.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
TyMetrix 360 - TyMetrix 360 is a SaaS-based Enterprise Legal Management software that enables organizations to integrate and streamline legal matters, risk, and costs.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.