Software Alternatives, Accelerators & Startups

BriteCore VS NICE inContact

Compare BriteCore VS NICE inContact and see what are their differences

BriteCore logo BriteCore

Cloud based insurance & claims management solution

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • BriteCore Landing page
    Landing page //
    2023-06-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

BriteCore videos

Phil Reynolds, CEO & Co-Founder, BriteCore

More videos:

  • Review - BriteCore In Twenty Seconds

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to BriteCore and NICE inContact)
Insurance Administration And Management
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using BriteCore and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BriteCore and NICE inContact

BriteCore Reviews

We have no reviews of BriteCore yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing BriteCore and NICE inContact, you can also consider the following products

PolicyCenter - Guidewire PolicyCenter empowers property and casualty insurers to meet the needs of a rapidly changing industry with efficient underwriting and agile policy.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClaimCenter - Guidewire ClaimCenter™ is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PL Rating - Underwriting & Rating

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.