Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Buildah. We know about 12 links to it since March 2021 and only 11 links to Buildah. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Lockdown your Dockerized build environments --- Because privileged mode is insecure, you should restrict your CI/CD environments to known users and projects. If this isn't feasible, then instead of using Docker, you could try using a standalone image builder like Buildah to eliminate the risk. Alternatively, configuring rootless Docker-in-Docker can mitigate some --- but not all --- of the security concerns... - Source: dev.to / about 1 month ago
In my experience, not using docker to build docker images is a good idea. E.g. buildah[0] with chroot isolation can build images in a GitLab pipeline, where docker would fail. It can still use the same Dockerfile though. If you want to get rid of your Dockerfiles anyway, nix can also build docker images[1] with all the added benefits of nix (reproducibility, efficient building and caching, automatic layering,... - Source: Hacker News / 8 months ago
Buildah: This lightweight, open-source command-line tool for building and managing container images. It is an efficient alternative to Docker. With Buildah, you can build images in various ways, including using a Dockerfile, a podmanfile or by running commands in a container. Buildah is a flexible, secure and powerful tool for building container images. - Source: dev.to / about 1 year ago
When I saw the title I thought it was going to be about `buildah` [1][2] Which allows you to create images using the command line to build them up step-by-step. [1] https://buildah.io/. - Source: Hacker News / over 1 year ago
Buildah is a "tool that facilitates building OCI images" of Containers. If it is not installed, podman system migrate will print out the warning:. - Source: dev.to / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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