Burner Mail Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Burner Mail mentions (14)

• Just received this email. Never happened before. Seems to be legit. Am I right to be concerned?

  6 – Set up a forwarding address service such as (duckduckgo.com forwarding service, simplelogin.io [ProtonMail's property], burnermail.io anondaddy.com). Source: about 1 year ago

• Fleeing burnermail.io - need to migrate aliases with custom domain?

  I was using burnermail.io with a custom domain name that I own. They don't have any obvious way to export my 300 aliases that use my custom domain. I flipped my MX record to SimpleLogin and setup my custom domain as well. I turned on catch-all for my domain. As new emails come in with an alias created in burnermail, Simplelogin is auto-creating them which is awesome. Source: over 1 year ago

• Good email service providers?

  Another recommendation for proton mail and burnermail.io for temporary sign up. Source: over 1 year ago

• DuckDuckGo Email

  If you are interested in the "unlimited unique private email addresses" functionality, also take a look at these other services: https://33mail.com/ https://anonaddy.com/ https://burnermail.io/ https://relay.firefox.com/ https://simplelogin.io/ These all support custom domains, except for Firefox Relay, which only supports a custom subdomain. - Source: Hacker News / almost 2 years ago

• Help! How do you stay safe? I have a public profile/am slightly "famous" and HNW

  While this is a convenient choice, if someone gets access to your burnermail.io account you are screwed. The point about having it directly on an email server is that there is no traditional login and you can't trace which service provides the email server. They would need to provide a bring-your-own-domain feature as well as a rotating IP/proxy. Given they don't even provide the first, I doubt they provide the... Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago