C++ Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

C++ mentions (56)

• Distributed Systems: Challenges, Experiences and Tips

  About 4 months ago (approximately the last time I wrote something here), I opted to embark on a graduate school journey at Stony Brook University, Computer Science (if you have a remote position — Technical Writer and/or Software Engineer position — at a non-USA company, don't hesitate to reach out). Was it the best decision to make considering less pay (if any), more theoretical undertakings and assumptions, and... - Source: dev.to / 6 months ago

• Any opinion about tutorialspoint? Getting apparently wrong results

  Full of wrong and/or incomplete information. I prefer cplusplus.com when I need to look up some library details. Source: about 1 year ago

• Learning DSA from scratch : The Ultimate Guide

  For C++ I would suggest using cplusplus.com. Fantastic resource to use. Source: about 1 year ago

• Things that i should know before gettting into Data Structures and Algorithms??

  C++ was far from my first language. I took Modula-2 and FORTRAN in school. I knew about pointers, linked lists, etc before writing my first line of C++. I think the best way to learn is just to work on projects that interest you. Get familiar with online resources. I like cplusplus.com and cppreference.com (can get a little verbose). I'm also a big fan of w3schools.com. They have a good C++ tutorial for beginners. Source: about 1 year ago

• Help

  I second this. cplusplus.com will pop up on your searches, I just blocked it. Loaded with ads and slow, and almost always less thorough than cppreference. I found geeksforgeeks OK when learning algorithms - not so much the language itself though. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago