Call of Duty Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Call of Duty mentions (54)

• anyone know why i cant reset my password?

  I managed to reset the password on callofduty.com but it refuses to work for callofduty.monsterenergy.com. Source: 7 months ago

• Profile signed out!

  Go to callofduty.com and make sure your account is secure. If you can log in, change your email address and password. Once you have the new email confirmed, use two factor authentication. Source: about 1 year ago

• Why do most games have their own web domains rather than existing as a page under the studio's web domain?

  Callofduty.com should simply redirect to goarmy.com . Blocking the domain often is a reason however most often names of computer games are trade market then you could let the lawyer speak if someone put a gaming website online with the name of your game. However one point is cost. Getting an extra domain often cost nearly nothing. Source: about 1 year ago

• What a guy

  The official links doesn't work for me. Not even on INCOGNITO mode. Any help? Https://callofduty.com https:// profile.callofduty.com/cod/login. Source: over 1 year ago

• How can I Login to my current Activision Account on my Xbox?

  I have a PS4 Activision Account with 5000 COD Points on it. I want to use it on Xbox. So I download this game on Xbox and click Start and there is no Login for me to enter my Activision credentials. Instead it is creating a new account with a bogus username based off my Xbox login. How the hell do I bypass this and just Login with my Activision credentials? If I login to this bogus account on Callofduty.com and I... Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago