Software Alternatives, Accelerators & Startups

Callexa VS Intercom

Compare Callexa VS Intercom and see what are their differences

Callexa logo Callexa

With Callexa Feedback you can implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API. Show your clients that you value their opinion and secure furthermore and long-time business relationships.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Callexa Landing page
    Landing page //
    2021-11-10

Callexa Feedback gives your clients a voice, your clients give you valuable feedback and you are then able to recognize and eliminate any weak spots immediately. It is integrated easily. Implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API.

  • Intercom Landing page
    Landing page //
    2023-07-05

Callexa

$ Details
freemium $39.9 / Monthly (500 Surveys per month)
Platforms
REST API Web Android iOS Google Chrome Firefox Safari
Release Date
-

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Callexa features and specs

  • Integrations: Yes
  • NPS Widget: Yes
  • Testimonials & Ratings: Yes
  • Link survey: Yes
  • Data Import/Export: Yes
  • Email Support: Yes

Intercom features and specs

No features have been listed yet.

Callexa videos

No Callexa videos yet. You could help us improve this page by suggesting one.

Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Callexa and Intercom)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Feedback
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Callexa and Intercom.

What makes your product unique?

Callexa's answer

Callexa is a simple tool for customer satisfaction surveys. With its many integration options, it nevertheless offers a sophisticated concept for automating surveys.

Why should a person choose your product over its competitors?

Callexa's answer

Callexa is characterized by its intuitive design, user-friendliness and good price. With its many integration options, Callexa offers several possibilities for automating customer satisfaction surveys.

How would you describe your primary audience?

Callexa's answer

Callexa can be used by big companies as well as sole proprietorships.

User comments

Share your experience with using Callexa and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callexa and Intercom

Callexa Reviews

  1. Excellent NPS tool

    With Callexa Feedback I can easily measure the satisfaction of my customers after a product purchase.

    The interface to Shopify made it very easy for me to integrate the NPS surveys into my store and to survey my customers automatically. With the review widgets the feedback of my customers can be displayed easily and conveniently on my website.

    Callexa Feedback is perfect for my needs. It is easy to use, the interface makes setup quick and intuitive and the support is friendly and competent. I can't find any disadvantage.

    🏁 Competitors: GetFeedback, Positively Free NPS
    👍 Pros:    Well designed|Works perfectly|Wide range of integrations|Great customer support|Good price

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callexa mentions (0)

We have not tracked any mentions of Callexa yet. Tracking of Callexa recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Callexa and Intercom, you can also consider the following products

FieldOne Sky - Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for FieldOne Sky Mobile.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Avaal e-Manifest - Avaal e-Manifest is a border crossing portal.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Drift - A messaging app that helps you grow your business.