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CallHippo VS Dialpad

Compare CallHippo VS Dialpad and see what are their differences

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CallHippo logo CallHippo

Easy to use Phone System with World-Class Support

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • CallHippo Landing page
    Landing page //
    2023-02-14

CallHippo is a business phone system provider that enables small businesses and enterprises to connect with their customers and vice versa efficiently and effectively over the internet. It comes with a complete suite of communication features, including advanced call routing, IVR, voicemail, call analytics, and more that helps companies communicate with clients using local phone numbers.

CallHippo allows companies to buy instant support phone numbers; whether local, toll-free, or mobile, for 50+ countries across the globe. So, if you are a business with a fast-growing customer base, CallHippo is your perfect telecommunications partner. Besides, it is ideal for companies looking to set up their sales and support contact center to provide a better service to their clients, seize more business opportunities, and generate more sales. Above all, it ensures setting up your contact center in less than 3 minutes.

  • Dialpad Landing page
    Landing page //
    2023-05-12

CallHippo

Website
callhippo.com
Pricing URL
Official CallHippo Pricing
$ Details
paid $14.0 / Monthly
Platforms
iOS Google Chrome Android Web Windows
Release Date
-
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

CallHippo features and specs

  • Ease of Use
    CallHippo offers a user-friendly interface which makes it easy for users to navigate and utilize its features without needing extensive technical knowledge.
  • Affordable Pricing
    CallHippo provides competitive pricing and various plans that cater to businesses of all sizes, making it accessible for startups and small businesses as well.
  • Global Reach
    The platform allows users to make and receive international calls, which is beneficial for businesses that operate on a global scale.
  • Feature-Rich
    CallHippo includes a wide range of features such as call forwarding, interactive voice response (IVR), call recording, and analytics, which enhance the overall communication experience.
  • Integration Capabilities
    It offers seamless integrations with popular CRM and helpdesk software, enabling businesses to streamline their operations and improve productivity.
  • Customer Support
    The platform provides efficient customer support through various channels including chat, email, and phone, ensuring assistance is readily available when needed.

Possible disadvantages of CallHippo

  • Limited Free Trial
    CallHippo’s free trial period is relatively short, which may not be sufficient for some businesses to fully evaluate the service.
  • Occasional Connectivity Issues
    Some users have reported issues with call connectivity or call drops, which can be disruptive to business operations.
  • Call Quality Variation
    The quality of calls can vary depending on the user's internet connection, and inferior call quality can negatively impact communication.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features have a steeper learning curve, which might require additional time and training.
  • Geographical Restrictions on Numbers
    There are certain limitations on the availability of local phone numbers in some countries, which could restrict businesses looking for local presence in specific regions.
  • Extra Cost for Certain Features
    Certain advanced features may come with additional costs, which can add up for businesses that require extensive functionalities.

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

CallHippo videos

+ Add

Callhippo Reviews (2019) - Watch This Before You Buy Callhippo - (Callhippo Review 2019)

More videos:

  • Review - How CallHippo Pricing Works?
  • Tutorial - How to buy a virtual phone number?

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to CallHippo and Dialpad)

CallHippo

Dialpad

Communication
27 27%
Communication
73% 73
VoIP
41 41%
VoIP
59% 59
Enterprise Communication
30 30%
Enterprise Communication
70% 70
Telecommunications
100 100%
Telecommunications
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallHippo and Dialpad

CallHippo Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
CallHippo is one of the most popular virtual phone systems in the world. It has standard VOIP features like a phone number, caller ID, call forwarding, etc. You don’t need a desk phone to make calls using CallHippo as everything is managed from their online portal.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Providers. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy to use interface and robust backend architecture any business can setup their call center within less than 3 minutes. CallHippo implements cloud computing into...
Source: www.geckoandfly.com

Dialpad Reviews

Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com

Social recommendations and mentions

Based on our record, CallHippo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallHippo mentions (1)

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing CallHippo and Dialpad, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

KrispCall - AI Powered Phone App For Modern Businesses

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

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