Software Alternatives, Accelerators & Startups

Canva VS HelpForShopping

Compare Canva VS HelpForShopping and see what are their differences

Canva logo Canva

Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.

HelpForShopping logo HelpForShopping

Improve your sales performance by helping users find the most suitable product for them
  • Canva Landing page
    Landing page //
    2023-01-10

Canva is a web-based design platform allowing users to quickly and easily create stunning visuals. With various templates and tools, businesses can create professional designs for social media posts, presentations, flyers, and more. Canva also allows users to save templates and collaborate with other designers, making it great for teams working together on projects. Not only is Canva easy to use, but it is also affordable, making it an excellent option for businesses on a budget. Use Canva Teams to connect with your team members and work on a project from different locations, making tracking progress and managing deadlines easy. You can also upload and store files, assign tasks, and communicate with each other in one centralized place. With Canva Teams, you can quickly and easily create stunning visually pleasing visuals that effectively communicate the project's message.

  • HelpForShopping Client's dashboard
    Client's dashboard //
    2024-02-24
  • HelpForShopping Chat Interface
    Chat Interface //
    2024-02-24
  • HelpForShopping Communication from HelpForShopping admins
    Communication from HelpForShopping admins //
    2024-02-24
  • HelpForShopping Human Experts management
    Human Experts management //
    2024-02-24
  • HelpForShopping Revenues Dashboard
    Revenues Dashboard //
    2024-02-24
  • HelpForShopping Client's FAQ manager
    Client's FAQ manager //
    2024-02-24
  • HelpForShopping Client's support interface
    Client's support interface //
    2024-02-24

We increase e-commerce conversion rate, average cart value and customer retention rate, improve user experience and reduce the product return rate by providing their customers the help they need to pick the right product for their needs. We currently do this in a two way:

  • Clients own agents (we provide the chat platform and tools)
  • Our own experts

Our experts are people passionate about a specific product category, who can answer the users questions through a chat widget placed directly on the client’s e-commerce website. They can register to our service on their own or we can look for them along with our clients, elevating their best customers to "brand embassadors" and trusted shop buyers for the other visitors. Shops who so wish can have thier own agents answering in the chat, exclusively or along side HelpForShopping experts.

By helping the user in his journey towards the purchase of the product, the expert can keep the purchase intent momentum high, quickly removing any obstacles that the user may find on his way, like: doubts on a specific product, difficulties understanding how the specifications of a product match with his or her needs, making comparisons among different products and so on. A well informed user can get quicker to the purchase, with higher confidence which turns into a higher conversion rate. Aiming at the best match between the user needs and the product, thus increasing user’s satisfaction when using it, it is also easier to increase the overall value of the purchase, as price is no longer the main driver or only driver in the product selection. The good fit of the product to the customer’s needs helps also reducing the product return rate. Overall, we allow e-commerce to increase its operating margin.

Canva

Website
canva.com
$ Details
freemium $12.99 / Monthly (Pro)
Platforms
-
Release Date
2013 August
Startup details
Country
Australia
City
Sydney
Founder(s)
Mel Perkins, Cliff Obrecht, Cameron Adams
Employees
2,000 - 4,999

HelpForShopping

Pricing URL
-
$ Details
freemium €24.99 / Monthly (Price per agent up to 3 agents)
Platforms
WooCommerce
Release Date
2023 June

Canva features and specs

  • Document Creation: Writing AI
  • Custom Prints: Over 30 products to pick from
  • Presentations: magic shortcuts, animations, recording
  • Websites: Performance Tracking
  • Video Editor: One-click video background remover, animations
  • Social Media Content Creation: Resizing options, content planner
  • Whiteboards: Flowcharts, planning, and brainstorming

HelpForShopping features and specs

  • Allow your own agents can interact with potential customers through the live chat widget: Yes
  • HelpForShopping product experts available to help customers to find the ideal product for them: Yes
  • See what your visitors are looking at and decide whether to initiate the chat or wait for them to start it: Yes
  • Allow users to register to HelpForShopping and retrieve previous chats and products suggestions, re-ignite purchase intent: Yes
  • Get valuable information of users purchase intent : Yes
  • State of the art AI Assistants available when agents and experts are not online (under development): Yes

Canva videos

Canva Review

More videos:

  • Review - Canva Pro | 7 Reasons To Upgrade To Canva Pro

HelpForShopping videos

HelpForShopping - Ask more to your live-chat

Category Popularity

0-100% (relative to Canva and HelpForShopping)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Graphic Design Software
100 100%
0% 0
Shopping Assistant
0 0%
100% 100

Questions and Answers

As answered by people managing Canva and HelpForShopping.

What makes your product unique?

HelpForShopping's answer:

We compete against standard live chat systems and "experts based" chat systems like ibbu-iAdvize, which provides a similar service but has a different business model and aims mostly at large companies.

Standard live chat systems rely on e-commerce employees or bots, they rarely can serve the user as it should be. Employees are often burdened with other tasks and have poor performance when they are used “also” to reply to chats, more often than not the user is either left alone waiting to be contacted or simply directed to the product producer page to find out things on his/her own. Not AI based Bots instead are good for replying to simple questions which remind of FAQ but cannot have the ability to understand complex questions and suggest a product based on the user needs, which may be expressed in a variety of ways.

We offer a basic service as freemium for everyone to try and scale up but we also work together with our clients to find the best solution for them, in a tailored, very versatile way.

Why should a person choose your product over its competitors?

HelpForShopping's answer:

We offer a two-fold, soon three-fold service, where the clients can rely on their own agents and HelpForShopping product experts to guide their users. We have different pricing plans that can adapt well to the small shop and to the big e-commerce alike.

What's the story behind your product?

HelpForShopping's answer:

Have you ever asked to a friend a recommendation about a product to purchase, if so, you have basically tested successfully HelpForShopping service already. The main difference between shopping online and offline in terms of user experience is that when shopping online, customers are basically left alone on their own to figure out everything. What if we could blend the online and offline shopping into something more satisfying, clearer and ultimately better experience? We believe that's the key to stop fighting only over price, and increase the e-commerce margin by adding value to the shopping experience itself, not only the products on sale.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Canva and HelpForShopping

Canva Reviews

  1. Good

    good

  2. Best Blog Image Generator

    I consistently use Canva to create featured images for my blog. The free version itself is amazing.

    🏁 Competitors: DesignCap
    👍 Pros:    Free elements|Free templates|Easy logo creation
  3. A app where you make your profile by your own

    User friendly app for beginners, also their features are easy to use, and they have fun features too. Also they have multiple templates whatever you make you have many options. Also they support beginners in start.

    🏁 Competitors: PicMonkey
    👍 Pros:    Variety of graphics|Advanced features
    👎 Cons:    Download music from deezer premium

The 13 Best Free PDF Editors (February 2024)
Unlike most free tools, Canva lets you fully edit text, and you don't need to sign up to do it. Click any text area to change what the text says and to adjust the font type, size, and color. You can also add hyperlinks to text and other objects, and special fonts are available to easily type out your signature.
10 Best AI Background Removers for Flawless Edits in 2023
Canva offers two primary pricing tiers. For the individual, Canva Pro is priced at $14.99 per month or $119.99 for a whole year. Should you need a platform for collaborative work, Canva caters to teams as well. It offers a team package at $29.99 per month - this price covers up to five team members. For an annual option, teams can avail it at $300 per year, good for the...
Source: picofme.io
10 Best Resume Builders to Jumpstart Your Career
As you may have guessed, Canva’s resume builder is design-driven, meaning you can design a resume without having to pay a graphic designer. The service is fairly easy to use, and with just a few clicks, you can change fonts, color, layout, or add graphics to suit the job description.
Source: traqq.com
Top 5 Apps for Making Video Thumbnails
With over 55 million monthly active users, Canva has sealed its spot as one of the most popular design tools on the internet. Its core strength lies in its versatility, helping creators design anything, including logos, social media post templates, presentations, thumbnails, and much more.
10 Best Video Editing Software for Beginners
The best part about Canva is the high degree of customizability. Don't like the color of the graphics and stickers in the templates? You can pick other colors from the swatch. What's even better, you can select a color scheme in the Styles tab, and Canva will intelligently match the colors for all the graphic elements on your video clips.

HelpForShopping Reviews

We have no reviews of HelpForShopping yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Canva seems to be more popular. It has been mentiond 221 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Canva mentions (221)

  • Canva / Google SSO / GoGuardian
    Anyone else using GoGuardian and have Canva setup as an App with SSO-integration to Google? We have Canva configured to appear in the Google "waffle" menu as an option, set to sign in with Google SSO. It all works fine, except today for some reason it's failing, but only when the GoGuardian VPN/Proxy app is active in the browser (so for all our students and faculty). When I test with a system that doesn't have... Source: 9 months ago
  • Open Source tool to create videos like canva.com
    Is there any open source tool to create videos in bulk like canva.com? Source: 9 months ago
  • Genuine Question
    You can use canva.com there's a huge amount of different fonts. Source: about 1 year ago
  • Logo for Startups
    I first experimented few ideas on https://canva.com and then created on GIMP for free for https://upvpn.app. Source: about 1 year ago
  • First official logo for Rick and Michonne 🥴 via Twitter
    No it's not fine, the logo was done in 2 minutes on canva.com this is bullshit. Source: about 1 year ago
View more

HelpForShopping mentions (0)

We have not tracked any mentions of HelpForShopping yet. Tracking of HelpForShopping recommendations started around Feb 2024.

What are some alternatives?

When comparing Canva and HelpForShopping, you can also consider the following products

Piktochart - Piktochart for Business Storytelling

iAdvize - IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. Read more about iAdvize.

PicMonkey - PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

ZipChatAI - AI chatbots made easy.

Lucidpress - Lucidpress is a web-based design and layout application that enables anyone to create beautiful...

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.