channels.app
RingCentral
CloudTalk
Voiptime Cloud Call Center
CallHub
Zendesk
EasyCall Phone Call Center
LiveAgent
Element.io
Matrix.org
Signal
Telegram
Tox
Slack
Discord
WhatsApp
To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
channels.app Element.ioBased on our record, Element.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I love how Matrix or its most popular client Element do not even get a mention. Source: about 1 year ago
The title undersells the change a bit in my opinion. By default, mastodon now encourages new users to sign-up on https://mastodon.social which has caused a bit of a kerfuffle in the fediverse. Personally, I'm largely ambivalent to the change; I understand the reasoning, and it's what https://element.io has been doing for https://matrix.org since the beginning. It is more than a bit of a sea-change though given the... - Source: Hacker News / about 1 year ago
We currently have the Matrix protocol, with client applications such as Element supporting it. We also have XMPP as another option. Generally more modern than IRC, these platforms are primarily developed as FOSS software. This makes it less likely for developers to impact their users negatively. However, despite these advantages, these platforms lack the refined user experience (addictiveness and stickiness) that... Source: about 1 year ago
Please DM me if you are interested in hiring me or have any questions at all. We will work via Element (https://element.io) voice/screen share calls, so please make sure you have a mic available. I look forward to hearing from you. Source: about 1 year ago
Your best bet is probably matrix, the most user friendly client iirc is element. Source: about 1 year ago
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.
CloudTalk - Work locally, grow globally
Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.
Voiptime Cloud Call Center - Cloud call center & telemarketing solution
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
