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Chatlio VS Fider

Compare Chatlio VS Fider and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.

Fider logo Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...
  • Chatlio Landing page
    Landing page //
    2023-09-14
  • Fider Landing page
    Landing page //
    2023-09-26

Category Popularity

0-100% (relative to Chatlio and Fider)

Chatlio

Fider

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
CRM
100 100%
CRM
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatlio and Fider

Chatlio Reviews

We have no reviews of Chatlio yet.
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Fider Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Chatlio should be more popular than Fider. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: over 2 years ago
  • I built chatlike.xyz - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: almost 3 years ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / over 3 years ago

Fider mentions (2)

  • Anyone use a Business Coach
    Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
  • I have a problem with the management of users feedback for validating my idea
    Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago

What are some alternatives?

When comparing Chatlio and Fider, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nolt - A fast & beautiful way to collect user feedback

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Upvoty - User feedback in 1 simple overview 🔥

Crisp Chat - Multi-channel customer support software

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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