Software Alternatives, Accelerators & Startups

Chatty Insights VS GetSatisfaction

Compare Chatty Insights VS GetSatisfaction and see what are their differences

Chatty Insights logo Chatty Insights

Understanding customer behavior at any scale, in any language, fast with AI-led Interviewers.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Chatty Insights Easy Interview Setup
    Easy Interview Setup //
    2024-05-20
  • Chatty Insights Input analysis at Scale
    Input analysis at Scale //
    2024-05-20
  • Chatty Insights Smart Dashboard
    Smart Dashboard //
    2024-05-20
  • Chatty Insights Additional Features
    Additional Features //
    2024-05-20

Chatty Insights provides in-depth customer interviews with the scale of a survey.

Chatty Insights is the perfect platform for understanding customer behavior at any scale, in any language, fast. Our AI-driven interviews are as simple as a survey with the depth of detailed research, effortlessly discovering customer needs and decision drivers.

Easily organize your research, share an interview link with your customers or embed within the product – and let AI do the work for you. Discover hidden patterns thanks to our powerful analytics, presented in a user-friendly dashboard that turns qualitative research into actionable insights.

Research Solutions: Automatic Customer Interview AI CSAT Market Research User Churn Analysis Smart Feedback Analysis

Make your customers feel heard—send them a Chatty!

  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Chatty Insights

$ Details
paid Free Trial
Release Date
2023 June
Startup details
Country
Spain
City
Barcelona
Founder(s)
Valentino Majdandjic, Pietro Ferracini
Employees
1 - 9

Chatty Insights features and specs

  • AI CSAT: The new generation CSAT focuses on the WHY behind the rating – so you can stop guessing and start acting. 10x higher participation rates 40% higher response rates
  • Market Research: AI-driven interviews streamline the process of conducting market research by automating the creation of interviews
  • User Churn Analysis : Gain a clear and comprehensive view of your customer churn trends every day, week, or month. Track the progression of the key themes.

GetSatisfaction features and specs

No features have been listed yet.

Chatty Insights videos

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GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Chatty Insights and GetSatisfaction)
Customer Feedback
35 35%
65% 65
Help Desk
0 0%
100% 100
Market Research
100 100%
0% 0
User Research
100 100%
0% 0

Questions and Answers

As answered by people managing Chatty Insights and GetSatisfaction.

Why should a person choose your product over its competitors?

Chatty Insights's answer

Chatty is a team-centric over a business-centric. The tool works with one or several business departments so purchase give extended value to the whole team.

How would you describe your primary audience?

Chatty Insights's answer

Data-driven people! Chatty helps more analytical teams rediscover the storytelling behind the numbers, while marketing, service, or product-oriented professionals can leverage both qualitative and quantitative findings from Chatty Insights.

What makes your product unique?

Chatty Insights's answer

Chatty is disrupting the current survey industry by blending market research with the ease of creating a survey. As a result, teams enjoy having a full interview after a 2-minute setup that can handle anywhere from 10 to over a thousand chats simultaneously. This leads to much higher response and submission rates, but most importantly, Chatty focuses on finding the exact reasons behind user feedback.

User comments

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Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...

What are some alternatives?

When comparing Chatty Insights and GetSatisfaction, you can also consider the following products

Voicepanel - A new way to get user feedback, using AI

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Kraftful Analytics - Kraftful is a product analytics platform for apps that control devices.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

1Flow - The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.