Software Alternatives, Accelerators & Startups

ChatWoot VS Airtable

Compare ChatWoot VS Airtable and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Airtable logo Airtable

Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Airtable Landing page
    Landing page //
    2023-10-19

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-

Airtable

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
Founder(s)
Andrew Ofstad
Employees
250 - 499

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Airtable features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Airtable videos

Airtable Review | Features, Pricing & Team Use

More videos:

  • Tutorial - Airtable API Tutorial With cURL and JavaScript
  • Review - Airtable vs. Google Sheets
  • Review - airtable review

Category Popularity

0-100% (relative to ChatWoot and Airtable)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
No Code
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Airtable

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Airtable Reviews

  1. Airtable: Spreadsheets + Databases = Efficiency

    Airtable is a powerful cloud-based software that combines spreadsheets and databases, offering real-time collaboration and customizable features for efficient task management1.

    🏁 Competitors: monday.com, ClickUp, Smartsheet
    👍 Pros:    Free forever plan and affordable paid options starting at $10 per month.|Visually appealing and user-friendly interface.|Pre-made templates for easy setup and use.|Real-time collaboration and communication.|Customizable features for task management.
    👎 Cons:    Limited project customization without a paid plan.|Top-tier accounts required for gantt tools.|May take time to learn and grasp advanced features.

Breeze triumphs over Airtable for every user
Airtable has a steep learning curve. For new users, especially those not familiar with databases or spreadsheets, Airtable's interface and functionalities is challenging to grasp. You don't need any training to use Breeze - it has a simple and user friendly user interface with a clear workflow.
Source: www.breeze.pm
The Ultimate List of 20 Best AI Work Management Tools
Airtable AI: Airtable employs AI to analyze and categorize data, automating data creation and enhancing data organization, allowing teams to extract insights and make data-driven decisions more effectively.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Airtable compared to ClickUp: Both Airtable and ClickUp are great for automating and managing projects. However, Airtable gives more flexible integrations that offer more than project management.
Source: ayanza.com
The Flexible, Customizable and Cost-Effective Airtable Alternative
Trying to adapt to many confusing features that you do not even use in a powerful project management tool will distract you from taking quick actions. However, the key feature expected from the Airtable and Airtable alternatives is that it saves you from complex online spreadsheets and speeds up to you.Otherwise, it will be no different than using another version of Excel,...
Source: www.retable.io
Zapier: The $5B unbundling opportunity
Airtable and Reclaim have replaced many integration use-cases by creating feature-rich versions of the products most commonly involved in Zapier integrations (spreadsheets and calendars respectively).

Social recommendations and mentions

Based on our record, Airtable seems to be a lot more popular than ChatWoot. While we know about 129 links to Airtable, we've tracked only 5 mentions of ChatWoot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

Airtable mentions (129)

  • Growing a side-project to 100k Unique Visitors in one week
    For the backend, I opted for Airtable as a database. It's a simple, no-code solution that I've used before. It's not the most powerful database, but it's perfect for a project like this. I could easily add, edit, and delete records, and it has an embeddable form functionality that I used for user submissions. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Airtable.com — Looks like a spreadsheet, but it's a relational database unlimited bases, 1,200 rows/base, and 1,000 API requests/month. - Source: dev.to / 5 months ago
  • How to generate links to a record to view it in an Interface?
    The ?XXXXX part of the URL identifies the type of interface page it is. Just copy that and then your formula is just "https://airtable.com.../...?XXXXXX=" & RECORD_ID() I'm not sure it works in every type of interface page (where you've started from a blank page for example). There has to be something to identify the record viewed from the page, if you see what I mean. Source: 10 months ago
  • Working on a personal app for data tracking. looking for suggestions
    So I started building something on airtable.com that would allow me to easily track updates for each batch. What in your experience would make sense to track that I may be missing? Source: 11 months ago
  • Writers, could you give tips on how you plan a fic
    For character sheets, timelines and having records of chapters and scenes, I really really love Airtable. I have some examples here. Source: 12 months ago
View more

What are some alternatives?

When comparing ChatWoot and Airtable, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.