Software Alternatives, Accelerators & Startups

ChatWoot VS Amazon Cognito

Compare ChatWoot VS Amazon Cognito and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Amazon Cognito logo Amazon Cognito

Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Amazon Cognito Landing page
    Landing page //
    2023-03-13

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Amazon Cognito features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Amazon Cognito videos

Amazon Cognito Tutorial - Amazon Cognito User Pools & AWS Amplify Setup

Category Popularity

0-100% (relative to ChatWoot and Amazon Cognito)
Customer Support
100 100%
0% 0
Identity Provider
0 0%
100% 100
Help Desk
100 100%
0% 0
Identity And Access Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Amazon Cognito

ChatWoot Reviews

We have no reviews of ChatWoot yet.
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Amazon Cognito Reviews

12 User Authentication Platforms [Auth0, Firebase Alternatives]
Cognito is Amazon’s cloud application authentication solution for the masses. It’s a low code deployment that can be used with conventional passwords or 3rd party logins like Google or Facebook.
Source: geekflare.com
Auth0 Vs cognito
Auth0 is far, far easier to implement. But… it is way more expensive. We started on Auth0 and then switched to Cognito. Cognito has cost us a lot of development time. On the other hand all of our data is collected in a single place, AWS, making it easier to analyze (Cloudwatch alerts).

Social recommendations and mentions

Based on our record, Amazon Cognito seems to be a lot more popular than ChatWoot. While we know about 65 links to Amazon Cognito, we've tracked only 5 mentions of ChatWoot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

Amazon Cognito mentions (65)

  • Friday Thoughts on email validation
    The authentication system is web based and thus uses HTML1. There is a backend written in JavaScript (actually TypeScript), which in turn - for some operations - talks to a service written in .NET that stores data in AWS Cognito. - Source: dev.to / 23 days ago
  • Skip the SSO tax with Pomerium
    While we highly suggest shifting to OIDC, companies that cannot shift away from SAML can find an OIDC compliant federating identity provider (such as Amazon Cognito) to implement SSO through Pomerium and save on the SSO tax. - Source: dev.to / 30 days ago
  • My Past 1 Year+ with AWS Cognito
    I’ve heard some people complain about AWS Cognito’s complexity, but I’ve had the opposite experience. I’ve never done on-boarding before, and every project I’ve ever been on, or near, on-boarding was always a horror show, both in UI, ability to debug, and stability. - Source: dev.to / 4 months ago
  • How to Deploy and Secure a Next.js API on AWS
    After setting up an Amplify app, the next step is to add authentication to the project. Writing the logic for an application's login flow can be challenging and time-consuming. You are responsible for handling tokens correctly, managing user sessions, and storaing user details. However, Amplify simplifies this process by providing a complete authentication solution, which uses Amazon Cognito under the hood, that... - Source: dev.to / 5 months ago
  • Free auth products you can start using today
    Building auth for your SaaS product shouldn't be hard. Try these free solutions for your next project 👇 Http://supabase.com/auth Free up to 50k users/month Http://firebase.google.com/products/auth Free up to 50k users/month Http://aws.amazon.com/cognito Free up to 50k users/month Http://clerk.com Free up to 10k users/month Http://kinde.com Free up to 7.5k users/month Https://www.descope.com Free up to... Source: 7 months ago
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What are some alternatives?

When comparing ChatWoot and Amazon Cognito, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Okta - Enterprise-grade identity management for all your apps, users & devices

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneLogin - On-demand SSO, directory integration, user provisioning and more