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ChatWoot VS ATLAS.ti

Compare ChatWoot VS ATLAS.ti and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

ATLAS.ti logo ATLAS.ti

ATLAS.ti is a powerful workbench for the qualitative analysis of large bodies of textual, graphical, audio and video data. It offers a variety of sophisticated tools for accomplishing the tasks associated with any systematic approach to "soft" data.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • ATLAS.ti Landing page
    Landing page //
    2022-11-04

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

ATLAS.ti

Website
atlasti.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

ATLAS.ti features and specs

No features have been listed yet.

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

ATLAS.ti videos

+ Add

Literature Review with ATLAS.ti 8 Windows and Mac (Jan. 25th, 2018)

More videos:

  • Review - Overview of ATLAS.ti 8 Windows April 10th, 2018
  • Review - Literature Review and Qualitative Data Analysis Using Atlas.ti by Muhammad Farooq Buzdar

Category Popularity

0-100% (relative to ChatWoot and ATLAS.ti)

ChatWoot

ATLAS.ti

Customer Support
100 100%
Customer Support
0% 0
Market Research
0 0%
Market Research
100% 100
Help Desk
100 100%
Help Desk
0% 0
Text Analytics
0 0%
Text Analytics
100% 100

User comments

Share your experience with using ChatWoot and ATLAS.ti. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

ATLAS.ti mentions (0)

We have not tracked any mentions of ATLAS.ti yet. Tracking of ATLAS.ti recommendations started around Mar 2021.

What are some alternatives?

When comparing ChatWoot and ATLAS.ti, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MAXQDA - a professional software for qualitative and mixed methods data analysis

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

NVivo - Buy NVivo now for flexible solutions to meet your specific research and data analysis needs. 

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QualCoder - A very complete Free and Open Source Software (FOSS) Computer-Assisted Qualitative Data Analysis Software (CAQDAS) written in Python. It works with text, images, and multimedia such as audios and videos.

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