Software Alternatives, Accelerators & Startups

ChatWoot VS Spike

Compare ChatWoot VS Spike and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Spike logo Spike

Spike solves businesses' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed.
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Spike Landing page
    Landing page //
    2023-11-01

Too many works apps leave us overwhelmed, frustrated and burnt out. That’s why we created Spike — By turning communication into simple conversations, you can work and collaborate seamlessly with clients and team members - in a more natural way.

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-

Spike

$ Details
freemium
Platforms
iOS Android Windows Mac OSX Web
Release Date
2014 January

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Spike features and specs

  • Notes: yes
  • Chat: Yes
  • Calendar: Yes
  • Call Conferencing: Yes
  • Task management: Yes
  • To-dos: yes
  • Team Collaboration: Yes
  • Groups: Yes
  • Email: yes
  • To Do List View: Yes
  • Messaging: Yes
  • Collaboration Tool: Yes
  • Collaborative Workspace: Yes
  • Video calling: Yes
  • Audio Call: Yes
  • Voice Messages: Yes
  • Collaborative Docs: Yes
  • Email Provider: Yes

ChatWoot videos

Chatwoot - Product Walkthrough

Spike videos

Spike App - Make Your Email More Conversational

More videos:

  • Demo - Getting started with Spike
  • Review - Everything Spike can do with your email

Category Popularity

0-100% (relative to ChatWoot and Spike)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatWoot and Spike

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Spike Reviews

  1. An amazing email client for teams

    Spike is the perfect email client for teams. They turn email into a live-chat-like experience, which makes email more personal, more fun, easier to manage, and it helps me and my team get things done faster. On top of that, it's packed with team features - like built-in group chats, collaborative notes (with realtime editing and commenting), tasks and to-dos, and even audio and video calls. And it's all inside one app that is built really well, UX-wise.

    It basically replaced a ton of other apps we were using internally to manage our team. A great find!

    👍 Pros:    Fast|Ui|Excellent features|Ux|Great for collaboration
    👎 Cons:    None so far

10 Best Alternatives to Microsoft Outlook to Try in 2023
Spike is one of the most innovative email solutions today. It's reimagining how email communication should look and making it easier to combine email, chat, share inbox, collaboration, and even analytics in one place.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Spike is available for Windows, Mac, iOS, and Android. There are a variety of pricing plans, including a free one. The free plan lets you connect unlimited personal accounts and use some features that are considered premium with other clients, including email snoozing and shared notes.
Source: kinsta.com
WhatsApp alternatives: Six trustworthy messaging alternatives
One of the biggest advantages Spike has is that the communication tool can be used, not just through the cross-platform web app but also through native apps for iOS, Android, Windows, and macOS. Once the account is set up, private and group conversations can easily be tracked and held from any device. All versions of Spike are free for private use – anyone wishing to use...
Source: www.ionos.com
15 Best Instant Messaging Apps for Business
Spike helps teams stay connected through group chat, conversational email and more. The app is designed to remove distractions from your inbox and chat, so you can stay focused on the task ahead.
Source: clariti.app

Social recommendations and mentions

Based on our record, ChatWoot should be more popular than Spike. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

Spike mentions (3)

  • I've had it with Nine email. Alternatives?
    Try Spike Mail Truly life changing for email management! Source: over 1 year ago
  • mail app glitch
    You should consider using another mail client. I will recommend "Spike" which is found at spikenow.com. Source: over 2 years ago
  • Whats the best email client in 2021 in terms of privacy and good UI?
    If you have an IMAP email account then use Spike since there's a great Android app and it also sync on all your other devices. Source: almost 3 years ago

What are some alternatives?

When comparing ChatWoot and Spike, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Front - The platform for exceptional customer service at scale.