Software Alternatives, Accelerators & Startups

ChatWoot VS Whelp

Compare ChatWoot VS Whelp and see what are their differences

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform

Whelp logo Whelp

AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)
  • ChatWoot Landing page
    Landing page //
    2023-09-01
  • Whelp Landing page
    Landing page //
    2022-06-09

We help companies communicate with customers more effectively and efficiently. Whelp is a conversational customer support platform that helps businesses to communicate with customers across any channel. Whelp offers an AI-based chatbot that automates up to 60% of the customer inquiries. In addition to automation, Whelp’s customer management platform offers an intuitive feature-rich interface to unify customer messaging from multiple channels into a single screen.

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Whelp features and specs

No features have been listed yet.

ChatWoot videos

Chatwoot - Product Walkthrough

Whelp videos

Whelp Onboarding and Review: All In One Support and Sales Communications

Category Popularity

0-100% (relative to ChatWoot and Whelp)
Customer Support
81 81%
19% 19
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Live Chat
100 100%
0% 0

User comments

Share your experience with using ChatWoot and Whelp. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

Whelp mentions (0)

We have not tracked any mentions of Whelp yet. Tracking of Whelp recommendations started around Mar 2022.

What are some alternatives?

When comparing ChatWoot and Whelp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Tendant - Tendant Chat is a cloud-based platform that connects your customers to your business through text, video, and live video.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

B2Chat - Instant messaging software to unify all of your chats in one single inbox.