Software Alternatives, Accelerators & Startups

Checkly VS Intercom

Compare Checkly VS Intercom and see what are their differences

Checkly logo Checkly

Fresh API monitoring and Site Transaction Monitoring. From one great dashboard.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Checkly Landing page
    Landing page //
    2023-07-22
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Checkly videos

React 2025 – Going to Production + Testing With Checkly

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Checkly and Intercom)
API Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Checkly and Intercom

Checkly Reviews

We have no reviews of Checkly yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Checkly should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Checkly mentions (9)

  • Applying SRE Principles to CI/CD
    With risk of tooting my own horn too much, this is exactly why I started my company https://checklyhq.com We approach it a bit different: we blur the lines between E2E testing and production monitoring. You run an E2E test and promote it to a monitor that runs around the clock. It's quite powerful. Just an E2E test that logs into your production environment after deploy and then every 10 minutes will catch a ton... - Source: Hacker News / 10 months ago
  • Free QA-type scripting tools?
    Headless Recorder from Checkly might be a cool addition and it supports Playwright and Puppeteer 🙌. Source: over 1 year ago
  • free-for.dev
    Checklyhq.com - Checkly is the API & E2E monitoring platform for the modern stack: programmable, flexible and loving JavaScript. Generous free tier for devs. - Source: dev.to / over 1 year ago
  • How to stay one step ahead of errors and downtime as you scale up your business
    At FINN we use Checkly once again to run our scheduled E2E tests. Some teams also use a combination of Make and Apify to run scheduled E2E tests on smaller projects. - Source: dev.to / over 1 year ago
  • Show HN: DevRaven – Monitoring for Developers
    This is a good area that needs to be fleshed out, so far the best solution I've found is https://checklyhq.com/ Playwright as a service + other monitoring checks is amazing. - Source: Hacker News / almost 2 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Checkly and Intercom, you can also consider the following products

HttpMaster - HttpMaster is a professional software tool for testing and debugging HTTP applications, primarily aimed at REST API applications and web services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

API Fortress - API performance, accuracy, and uptime testing. Without code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hoppscotch - Open source API development ecosystem

Drift - A messaging app that helps you grow your business.