Software Alternatives, Accelerators & Startups

Cheerlink.app VS BoldDesk

Compare Cheerlink.app VS BoldDesk and see what are their differences

Cheerlink.app logo Cheerlink.app

Solve up to 90% of customer issues automatically, without human intervention. Use Cheerlink AI to boost your sales and customer satisfaction.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Cheerlink.app main
    main //
    2024-12-25

Cheerlink is an AI-powered solution designed to streamline and enhance customer support. By proactively engaging visitors and providing instant responses to inquiries, it centralizes interactions into one AI-powered inbox for more efficient issue resolution and communication.

The platform leverages AI to summarize conversations and suggest replies, reducing response times and boosting team productivity. Its customizable interface allows businesses to maintain consistent branding, while multilingual support enables them to serve audiences worldwide.

Built with a user-friendly setup that requires no coding expertise, Cheerlink is also mobile-friendly, making it accessible anytime, anywhere. Users commend its ease of customization, ability to handle multiple languages, and sophisticated conversational AI features that foster stronger customer relationships.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk Live chat support
    Live chat support //
    2024-09-23
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Cheerlink.app

$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Singapore
Employees
10 - 19

BoldDesk

$ Details
paid Free Trial $12.0 / Monthly (For per agent)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Cheerlink.app features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System
  • Artificial Intelligence
  • Automation
  • Customer Portal
  • Customization
  • Task Management
  • Multilingual Support
  • Integration
  • Export contact
  • Report and Analysis
  • Scheduled Reports
  • Multiple Ticket Forms
  • Ringover Integration
  • Ticket templates
  • Custom Answers
  • Whatsapp Integration
  • Facebook integration
  • Microsoft Teams Integration

Cheerlink.app videos

No Cheerlink.app videos yet. You could help us improve this page by suggesting one.

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Cheerlink.app and BoldDesk)
AI
100 100%
0% 0
Customer Support
12 12%
88% 88
Live Chat
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Cheerlink.app and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cheerlink.app and BoldDesk

Cheerlink.app Reviews

We have no reviews of Cheerlink.app yet.
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BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cheerlink.app mentions (0)

We have not tracked any mentions of Cheerlink.app yet. Tracking of Cheerlink.app recommendations started around Dec 2024.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: almost 2 years ago

What are some alternatives?

When comparing Cheerlink.app and BoldDesk, you can also consider the following products

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.