Software Alternatives, Accelerators & Startups

Chili Piper VS Malcolm App

Compare Chili Piper VS Malcolm App and see what are their differences

Chili Piper logo Chili Piper

Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Chili Piper Landing page
    Landing page //
    2023-09-28
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Chili Piper features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Chili Piper videos

Chili Piper Concierge - Explainer

More videos:

  • Review - How Chili Piper uses the Intelligent Form Scheduler
  • Demo - How Grow Used Chili Piper to Improve MQL to Demos Scheduled by 75%

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Chili Piper and Malcolm App)
Appointment Scheduling
100 100%
0% 0
Customer Support
0 0%
100% 100
Event Scheduling
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Chili Piper and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chili Piper and Malcolm App

Chili Piper Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Chili Piper is an inbound conversion platform built for revenue teams, with features that help reps close deals faster. Chili Piper is perfect for sales teams with 5+ people. It’s for teams who are looking to book sales meetings faster, whether it be:
The Best Alternatives to Doodle That You Should Check Out
A practical feature of Chili Piper optimizes your calendar and improves productivity. You can set appointment reminders, set buffers between meetings, and reserve time slots. Most important, it makes it easy to schedule appointments.
Source: trafft.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
In the Calendly vs Chili Piper battle, Calendly works well for the individual, but Chili Piper is designed for teams that need sophisticated features.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Chili Piper seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chili Piper mentions (2)

  • Uncovering Frontend Data Aggregation: Our Encounter with BFF, GraphQL, and Hydration
    Our team at Chili Piper has recently started migrating our backend to a microservices architecture. As a front-end developer, I've been documenting my journey and insights while tackling the challenge of handling aggregated data in this new scenario. - Source: dev.to / over 1 year ago
  • Introvert Project Managers
    Head Sales Rep. ~ Love my job and sometimes it scares me most because I get anxious all the time especially when clients just email me for meetings and booked in 10 minutes.. I know it's my job to handle meetings and all but I hope they sometimes value someone's time. So what I do before every meeting is drink tea and meditate for a 10 or so talk to my plants and chill with my pets, also using chilipiper so that... Source: about 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Chili Piper and Malcolm App, you can also consider the following products

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MeetNotes - Increase Productivity with Meeting Notes Tool. More effective minutes, Prepare Agenda, Collaborative Notes & Action Items.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Standuply - Run daily standup meetings and track your metrics in Slack

Zendesk Support - Social Customer Support and Help Desk and Ticketing