I'm also a co-founder at Churnkey: https://churnkey.co. Source: almost 3 years ago

At Zubtitle.com, we have been focusing on bringing churn down from 10% down to 7%. We even started a new SaaS (churnkey.co) that helps others cut churn via better cancellation flows. Source: almost 3 years ago

Most recently, we built a suite of internal tools as a way to reduce churn across all of these SaaS companies. It worked so well that we packaged them up and released them as their own product, Churnkey. We now help other SaaS companies cut churn by deploying optimized cancellation flows. Source: about 3 years ago

We recently sold that business to Calm Capital. We realized that the business really needed more seasoned operators to get to it next level of growth. Plus, it was time to take some risk off the table and free up time to work on our new venture Churnkey. Source: about 3 years ago

Once they are close to canceling, optimizing your cancelation flows is a great way to prevent users who are the fence about canceling. Asking survey questions, collecting information, and trying to save them with offers is a great start. We offer all of this via Churnkey. Happy to get you a free trial if you want to try it out. Source: over 3 years ago

For animating illustrations, highly recommend Jitter: https://jitter.video/ (you export a Figma design to their tool, set a few keyframes, and export a video/Lottiefile--super easy). LottieFiles, LottieLabs, and Spirit are other options. Source: 7 months ago

A few of them: Https://rive.app/ Https://spiritapp.io/ Https://www.svgator.com/. Source: over 2 years ago

I'm glad you asked. The image is in svg format and I have used Greensock to animate the layers. But you can chuck all of that and use a tool like https://spiritapp.io or After Effects for svg animations. Source: about 3 years ago