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CircleCI VS HelpScout

Compare CircleCI VS HelpScout and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

CircleCI logo CircleCI

CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • CircleCI Landing page
    Landing page //
    2023-10-05
  • HelpScout Landing page
    Landing page //
    2023-07-14

CircleCI

Website
circleci.com
Pricing URL
Official CircleCI Pricing
$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Allen Rohner
Employees
500 - 999
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

CircleCI videos

+ Add

CircleCI Part 1: Introduction to Unit Testing and Continuous Integration

More videos:

  • Tutorial - How To Setup CircleCI On Your Next Project (Vue, React, or Angular)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to CircleCI and HelpScout)

CircleCI

HelpScout

Continuous Integration
100 100%
Continuous Integration
0% 0
Customer Support
0 0%
Customer Support
100% 100
DevOps Tools
100 100%
DevOps Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using CircleCI and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CircleCI and HelpScout

CircleCI Reviews

The Best Alternatives to Jenkins for Developers
CircleCI is a cloud-based CI/CD platform that has gained significant traction in recent years. With a focus on simplicity and ease of use, CircleCI offers a streamlined approach to automating your build, test, and deployment processes. One of its standout features is its strong support for Docker, making it a great choice for teams working with containerized applications.
Source: morninglif.com
Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written by Uzair Ghalib on the 02nd Jan 2024
CircleCI– Get unparalleled performance and insights with CircleCI’s interactive dashboard and automatic upgrades – revolutionizing the way you build and deploy your applications.
Source: attuneops.io
Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
CircleCI can be a Jenkins replacement for teams seeking a managed experience where performance and support options are priorities. CircleCI is also investing heavily in building new capabilities that cater to the pipeline requirements of apps using AI and ML.
Source: spacelift.io
35+ Of The Best CI/CD Tools: Organized By Category
CircleCI is a complete CI/CD pipeline tool. You can monitor the statuses of your various pipelines from your dashboard. Additionally, CircleCI helps you manage your build logs, access controls, and testing. It’s one of the most popular DevOps and CI/CD platforms in the world.
Source: www.cloudzero.com
10 Jenkins Alternatives in 2021 for Developers
CircleCI is generally recognized for its flexibility and compatibility. Customization is obviously an important factor when making the switch from Jenkins and CircleCI certainly takes an impressive swing at providing users with a solid collection of features.
Source: solutionsuggest.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, CircleCI seems to be a lot more popular than HelpScout. While we know about 66 links to CircleCI, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CircleCI mentions (66)

View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing CircleCI and HelpScout, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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