Software Alternatives, Accelerators & Startups

Clariti.app VS Document360

Compare Clariti.app VS Document360 and see what are their differences

Clariti.app logo Clariti.app

Clariti is a team communication app that uses Artificial Intelligence to combine emails, chats, documents, calendar events and feeds on the same topic, in rich context-based Conversations to ensure your communication stays focused & organized.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • Clariti.app Landing page
    Landing page //
    2022-11-18

Clariti is a powerful communication platform that combines email and chat to provide users with a seamless and streamlined way to communicate. With Clariti, users can say goodbye to standalone email and hello to increased productivity with the perfect fusion of email and chat. Clariti helps users cut down on unnecessary emails, eliminate long email chains, embed emails directly in chat messages for greater context, and stay organized and productive with Clariti conversations.

Clariti’s unique machine learning algorithm identifies, collects, and makes deep connections with relevant contexts from all your communication, to make your work easier.​ Clariti uses Artificial intelligence in communication so you not only know who said, what and when, but also WHY – without changing the way you work!​

Clariti also helps users stay organized and productive with Clariti conversations. With Clariti, users can create conversations that are dedicated to specific topics or subjects. This allows users to keep track of conversations related to a specific topic, without having to sift through irrelevant emails. Additionally, users can set reminders and add notes to their conversations, making it easy to keep track of important deadlines and tasks.

A key feature of Clariti is its ability to embed emails directly in chat messages. This allows users to see the context of the conversation and quickly respond to the message without having to search through their inbox for the original email. This feature is particularly useful for teams who need to collaborate on projects, as it allows users to keep track of conversations related to a specific project.

  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

Clariti.app features and specs

  • Email: yes
  • Chat: Yes
  • Calls: yes
  • Screen sharing: yes
  • Cloud storage: yes
  • Social Feeds: yes

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Clariti.app videos

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Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to Clariti.app and Document360)
Team Collaboration
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Project Management
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clariti.app and Document360

Clariti.app Reviews

  1. Our entire team has been using Clariti for the past 3 months. I should say that our team communication has improved a lot. Once we started using TopicFolder concept (it was initially a bit difficult to understand as the concept was both new and unique) where all the related communication like chat, email, shared documents, calls, social feeds and to-dos are stored in one place, me or my team never had to search for anything. Now, all our teammates are comfortable using TopicFolders. We also liked the option to add or remove other participants from group chat and “Chat from email” features. They are powerful and unique. The number of emails in our inboxes has reduced considerably and all our conversations are getting arranged in TopicFolders automatically even while we are away. We did not have any issues using Clariti and we are now planning to upgrade to the premium

    🏁 Competitors: Coast App, ProofHub, Tandem
    👍 Pros:    You can organize conversations in topicfolder based on context|You can instantly share emails or chats with other participants|You can integrate up to 5 cloud storage drives|You can “chat from email”|You can add or remove participants from group chat|You can do unlimited audio calling and screen sharing|You can create ‘to-do’ from chat|You can integrate twitter with clariti
    👎 Cons:    Topicfolders are a bit difficult to understand use at the beginning|No mobile version

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Clariti.app might be a bit more popular than Document360. We know about 21 links to it since March 2021 and only 17 links to Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Clariti.app mentions (21)

  • Promote your business, week of June 19, 2023
    Clariti - a communication and collaboration tool for small businesses to bring emails, chats, calls, to-dos, documents, and social feeds into one app. Do check out the app(https://clariti.app/) and provide your valuable feedback. Source: about 1 year ago
  • Looking for team communication platform for non-tech-savvy users
    From your description, I feel our app Clariti would be a great fit for your needs. It's free to sign up and use. The idea of the app is to bring chat, email, to-dos, event, screen share, voice calling, and cloud storage into a single app. Source: about 1 year ago
  • Do you use TODO LISTS?
    Where tools are concerned some of the bests I use are Todoist, google keep and Clariti. Source: about 1 year ago
  • We made a team communication tool that makes work communication easier and boosts your productivity
    Let me introduce to you Clariti (https://clariti.app), a team communication tool that allows you to send & receive emails, consume social media, chat, make voice calls, manage cloud documents, create to-dos, etc in a single app. Source: about 1 year ago
  • If you could pick only ONE productivity app to use for the rest of your life, what would it be?
    Why not have it all... I will choose Clariti (https://clariti.app/). It has everything I need for work. Source: about 1 year ago
View more

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Clariti.app and Document360, you can also consider the following products

CiraSync - CiraSync is a program that syncs and shares office 365 GAL contacts and calendars to smartphones.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Simplish - Simplish is a day planner software that is used for time management.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Socialsuite - Impact measurement with measured outcomes

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.