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Clickatell VS NICE inContact

Compare Clickatell VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Clickatell logo Clickatell

Simple, reliable mobile messaging cloud.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Clickatell Landing page
    Landing page //
    2023-06-28
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Clickatell videos

+ Add

Developer’s Central Overview | Clickatell

More videos:

  • Tutorial - Clickatell Tutorial - Configuring and Connecting Clickatell Touch Live Web Chat
  • Review - Best API for your Messaging Needs | Clickatell

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Clickatell and NICE inContact)

Clickatell

NICE inContact

SMS Marketing
100 100%
SMS Marketing
0% 0
Communication
17 17%
Communication
83% 83
Business Text Messaging
100 100%
Business Text Messaging
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clickatell and NICE inContact

Clickatell Reviews

We have no reviews of Clickatell yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Clickatell and NICE inContact, you can also consider the following products

ProTexting - ProTexting offers mobile marketing tools for businesses to communicate with their audience via SMS & MMS campaigns.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ShoutOUT - All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Trumpia - SMS Marketing and Marketing Automation software for Mass SMS, internal communications & emergency alerts. #1 Text Messaging Service used by Fortune 500s.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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