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Clickiny's answer
Clickiny stands out with its customizable WhatsApp chat widget that supports multiple agents and flexible availability schedules. Its powerful editor allows businesses to seamlessly tailor the widget to their brand and customer needs.
Clickiny's answer
A person should choose Clickiny over its competitors due to its highly customizable WhatsApp chat widget, which supports multiple agents and personalized availability schedules, ensuring seamless and efficient customer service. Additionally, its intuitive editor makes it easy to align the widget with a brand's unique style, offering a user-friendly experience tailored to business needs.
Clickiny's answer
The primary audience for Clickiny consists of businesses and organizations seeking to enhance customer engagement through seamless communication on their websites. They are particularly focused on leveraging WhatsApp as a channel for customer support, marketing, or sales and value a customizable, multi-agent chat widget that can accommodate their brand identity and operational requirements.
Clickiny's answer
Clickiny was created to address the growing need for seamless customer communication in an increasingly digital marketplace. As businesses increasingly recognized the importance of WhatsApp for customer engagement, Clickiny was developed to provide a user-friendly solution that integrated WhatsApp directly into their websites. The team focused on creating a highly customizable chat widget that could handle multiple agents and varying availability schedules, making it an ideal tool for organizations looking to enhance their brand’s customer experience with personalized and efficient communication.
Clickiny's answer
Clickiny employs a backend built using Node.js to ensure efficient handling of chat interactions, multi-agent management, and availability scheduling. For data storage and management, it relies on PostgreSQL, providing a reliable and scalable database solution that ensures consistent performance and secure handling of customer and agent data.
Clickiny's answer
Apex Workspace Consultancy
Based on our record, MessageBird seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Bird is CRM for marketing, services, and payments focusing on enterprise customers. The transactional email platform, formerly known as SparkPost was founded in 2008. In 2021 it was acquired by MessageBird being a part of a large platform that provides tools for sending transactional and marketing emails, SMS, and WhatsApp messages. In 2024 MessageBird rebranded to Bird. - Source: dev.to / about 1 month ago
We built a subscription management chatbot, using Twilio for sending SMS, but it lacked a dashboard to view conversations. I've recently come across https://messagebird.com/en/ - they have a pre-built dashboard that allows your team to respond to messages, as well as a nifty flow builder. Source: about 3 years ago
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