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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Climatebase π should be more popular than Freshdesk. It has been mentiond 55 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Try Climatebase.org it's kind of like indeed for Climate Change jobs. They have number of data science and data related jobs. Source: 12 months ago
I'm currently searching in the climate space but haven't had any luck. https://climatebase.org/ has been helpful in finding open positions. Source: about 1 year ago
There's so many opportunities that there are actually dedicated job boards specifically for that kind of work (e.x. https://climatebase.org/, https://terra.do/). Source: about 1 year ago
Yeah, when it said 'show distance' I thought it would offer me jobs nearby/remote, but instead it's talking about an algorithm distance which probably nobody outside that specific domain really cares about. As for EV related jobs, what I have been doing is checking as many related conferences as I could find and EV related channels in YouTube and visit each one of the homepages for the companies. For conferences... - Source: Hacker News / about 1 year ago
Https://climatebase.org/ and https://www.climatedraft.org/ are really good job boards/job communities. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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