Clojure Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Clojure mentions (37)

• Moving your bugs forward in time

  ‍For the rest of this post I’ll list off some more tactical examples of things that you can do towards this goal. Savvy readers will note that these are not novel ideas of my own, and in fact a lot of the things on this list are popular core features in modern languages such as Kotlin, Rust, and Clojure. Kotlin, in particular, has done an amazing job of emphasizing these best practices while still being an... - Source: dev.to / about 2 months ago

• Let's write a simple microservice in Clojure

  This article will explain how to write a simple service in Clojure. The sweet spot of making applications in Clojure is that you can expressively use an entire rich Java ecosystem. Less code, less boilerplate: it is possible to achieve more with less. In this example, I use most of the libraries from the Java world; everything else is a thin Clojure wrapper around Java libraries. - Source: dev.to / 2 months ago

• A new F# compiler feature: graph-based type-checking

  I have a tangential question that is related to this cool new feature. Warning: the question I ask comes from a part of my brain that is currently melted due to heavy thinking. Context: I write a fair amount of Clojure, and in Lisps the code itself is a tree. Just like this F# parallel graph type-checker. In Lisps, one would use Macros to perform compile-time computation to accomplish something like this, I think.... - Source: Hacker News / 8 months ago

• Ask HN: Why does the Clojure ecosystem feel like such a wasteland?

  As an analogy - my face hasn't changed all that much in a past few years, and I haven't changed my profile picture in those few years. Does it really mean that I'm unmaintained/dead? > Where can I find latest documentation [...]? The answer is still https://clojure.org/. And https://clojuredocs.org/ but it's community-maintained so might occasionally be missing some things right after they're released. E.g. As of... - Source: Hacker News / 10 months ago

• Best implementation of CL for learning purposes

  As a Java/Scala user you should check out Clojure! It is highly recommended (https://clojure.org). Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago