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CloudSense VS Zendesk Support

Compare CloudSense VS Zendesk Support and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CloudSense logo CloudSense

CPQ and order management native to Salesforce

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • CloudSense Landing page
    Landing page //
    2023-05-11
Not present

CloudSense videos

+ Add

Introduction to CloudSense

More videos:

  • Review - Salesforce introduces CloudSense, a Platinum ISV Partner
  • Review - O2 Telefonica CloudSense Success Story

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to CloudSense and Zendesk Support)

CloudSense

Zendesk Support

Document Automation
100 100%
Document Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Electronic Signature
100 100%
Electronic Signature
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudSense and Zendesk Support

CloudSense Reviews

We have no reviews of CloudSense yet.
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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing CloudSense and Zendesk Support, you can also consider the following products

Oracle CPQ Cloud - CPQ software & Quote-to-Cash app

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

QuoteWerks - Create professional quotes & proposals in minutes with QuoteWerks® - the Market Leading quoting software solution (CPQ) that integrates with your CRM and Accounting to create a seamless sales process.

Zoho Desk - Industry's first context-aware Helpdesk Software

Qwilr - Turn your quotes, proposals and presentations into interactive and mobile-friendly webpages that...

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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