Software Alternatives, Accelerators & Startups

CloudTalk VS O-Valet

Compare CloudTalk VS O-Valet and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

O-Valet logo O-Valet

Valet Parking Software for Hotels, Airports, Casinos, Hospitals, and Restaurants. Interfaces with all Hotel PMS Systems, Parking Equipment and Management Software, and Loyalty Programs
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • O-Valet Landing page
    Landing page //
    2022-07-11

Say goodbye to employee fraud, revenue slippage, and bad guest experience.

O-Valet's valet parking app allows you to fully digitize your valet business using ticketless or traditional tickets. This means advanced revenue control (including gate arms entry and exit control, custom rate codes, and lost revenue reports), employee performance, and more. It also means a seamless customer experience from vehicle delivery to retrieval.

By using any ticket type such as SMS, plastic, or paper, your valet operation will reduce your operating expenses while increasing revenue on the curb from every vehicle.

With O-Valet, make data-driven decisions for everything valet.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Android iOS Linux Mac OSX Windows Browser
Release Date
2018 March

O-Valet

$ Details
paid Free Trial $99.0 / Monthly
Platforms
iOS Browser Web Cross Platform Google Chrome Firefox Safari iPhone Android Mac OSX Windows Edge Internet Explorer
Release Date
2015 November

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

O-Valet features and specs

  • Easy to Set-up and use: Be running in days not weeks
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Integrations: Oracle Opera 5.x/Cloud, Agilysis rGuest Stay, Galaxy Lightspeed, Hilton OnQ
  • Clean UI: Easy to train new valet staff

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

O-Valet videos

O-Valet Valet App

Category Popularity

0-100% (relative to CloudTalk and O-Valet)
Communication
100 100%
0% 0
Valet Parking Software
0 0%
100% 100
VoIP
100 100%
0% 0
SaaS
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and O-Valet

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

O-Valet Reviews

We have no reviews of O-Valet yet.
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What are some alternatives?

When comparing CloudTalk and O-Valet, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

AirGarage - Parking management tool for businesses, hotels & churches

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

netPark - netPark is a cloud hosted point of sale and revenue control system for valet or self park operations.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

WPS - WPS manages CCTV, payments, parking management and other systems through a single integrated network.