Software Alternatives, Accelerators & Startups

CloudTalk VS Pics.io

Compare CloudTalk VS Pics.io and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Pics.io logo Pics.io

Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Pics.io Landing page
    Landing page //
    2018-09-29

Pics.io is an all-in-one digital asset management solution for distributed teams. Using Pics.io DAM you can have all your digital assets centralized, easily accessible at any time, and simple to search and share for distributed teams to work productively. The software works on top of G Suite and Amazon S3, transforming these storages into a searchable and shareable digital library.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Pics.io

Website
pics.io
$ Details
paid Free Trial
Platforms
Cloud Web Android iOS REST API Shopify Wordpress Zoho
Release Date
2012 December

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Pics.io features and specs

  • Collaboration and Versioning: Yes
  • IPTC, XMP, EXIF metadata support: Yes
  • Roles and Permissions: Yes
  • Analytics, Reporting, Activity log: Yes
  • Whitelabeling and Branding: Yes
  • CSV import/export: Yes
  • Websites with templates: Yes
  • Automatic AI keywording: Yes
  • Custom fields: Yes
  • SSO and 2FA: Yes
  • REST API and Webhooks: Yes
  • Free trial and Webinars: Yes
  • Customer success manager: Yes
  • Personal support engineer : Yes
  • Face Recognition: Yes

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Pics.io videos

RocketBrand Reviews Pics.io Digital Asset Management

More videos:

  • Tutorial - pics.io Tutorial - Using Google Drive File Stream to Import Files
  • Tutorial - How to work with assets (colors, stars, flags)
  • Tutorial - How to work with metadata

Category Popularity

0-100% (relative to CloudTalk and Pics.io)
Communication
100 100%
0% 0
Digital Asset Management
0 0%
100% 100
VoIP
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Pics.io

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Pics.io Reviews

We have no reviews of Pics.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pics.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Pics.io mentions (1)

  • Can anybody recommend a non-cloud database solution to keep track of your footage?
    I am looking for a way to catalog a huge collection of short clips I use to build my videos. I need to be able to find clips based on keywords in different categories. For example if I need a funny (mood) transition (function), etc. I was looking at pics.io which is an online cloud-based solution. I have a storage server I would like to use on my lan and not an online cloud-based setup. I could build my own... Source: almost 3 years ago

What are some alternatives?

When comparing CloudTalk and Pics.io, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Bynder - Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Venngage - Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Brandfolder - One link to all your marketing assets. Brandfolder is your convenient source to visually organize, quickly find and easily share all your final brand assets.